Store Manager

3 days ago

Brantford, Canada Surplus Furniture & Mattress Full time

Reporting to the District Manager, the Store Manager is the driving force responsible for all store operations including, but not limited to: sales growth, training and development of Sales Associates and MIT’s, inventory control, merchandising, ensuring high levels of customer service and representing the company in a positive and professional manner.

**Training and Development**:
Co-ordination of daily internal training and development activities for Sales Associates
Evaluate, develop and promote high performing Associates to the next level
Monitor training and development of all Associates
Provides direction, coaching, and performance feedback to all Store Associates. Maintains a positive work ethic and working relationship with all store Associates.
Regular employee evaluations

**Operational Management**:
Responsible for opening and closing the store
Conduct recruitment activities to meet the staffing needs of the store
Manage the scheduling requirements of the store
Ensure safety precautions in the workplace are followed by staff
Maintains and enhances the HR processes in support of the store business objectives.
Facility management, safety, and security of all customers and employees on store premises, loss prevention, and banking
Acts as a primary key holder of the store and may be called to the store before, during, or after business hours in the event of an emergency
Follow administrative guidelines
Ensures execution of all applicable operational, merchandising, and marketing programs within the store

**Inventory Control**:
Product management, including receiving, price changes, and handling damaged product in accordance with processes
Manage inventory and coordinate proper scheduling of inbound and outbound merchandise

**Merchandising**:
Arrange furniture prior to store opening to ensure merchandise is presented in a manner that is visually appealing while ensuring showcase items are in-stock

**Sales Growth**:
Responsible for meeting monthly, quarterly, or annual sales goals, depending on the Company's cycle
Manage profit and loss, sales budgets, and goals
Identifies opportunities to achieve or exceed revenue and other business targets.
Setting individual sales goals (quotas), holding contests for employees, and/or offering sales promotion
Build rapport by executing sales program with customers in order to determine their purchasing needs
As the need arises, inform customers of product specifications, styles, warranties, discounts, promotions, payment plans, and return policy in order to facilitate their decision-making process
Process payments by accepting cash and/or credit cards, accurately returning change, and following all procedures to complete the transactions.
Assist Sales Associates with completing sales to avoid customer bottlenecks and excessive wait times

**Customer Service**:
Address and action all customer complaints and feedback
Resolve dissatisfaction by listening to customer concerns, diffusing the situation
Present customers with products that meet their needs in order to facilitate a sale
Greet customers in a professional and friendly manner in order to create a welcoming environment
Represent the product correctly by having a firm understanding of the product specifications.

**Other**:
Other duties as assigned

Projected Annual Compensation is $75,000 to $85,000

  • Store Manager

    7 days ago

    Brantford, Canada Foot Locker Full time

    You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out...

  • Assistant Store Manager

    1 week ago

    Brantford, Canada Metro Inc. Full time

    Position Title: Assistant Store Manager Position Type: Permanent Requisition ID: 39435 Banner: Metro Employment Type: Full-Time **Location: 371 St. Paul Ave. Brantford** **SUMMARY**: Assists the Store Manager in providing day to day management of the store including growing sales, staffing, merchandising, expense control, providing a safe environment...

  • Front Store Manager

    4 weeks ago

    Brantford, Canada Shoppers Drug Mart Full time

    Overview Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store,...

  • Retail Store Manager

    3 weeks ago

    Brantford, Canada PetSmart Full time

    Join to apply for the Retail Store Manager role at PetSmart1 year ago Be among the first 25 applicantsJoin to apply for the Retail Store Manager role at PetSmartGet AI-powered advice on this job and more exclusive features.PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!Retail Store ManagerAbout Life At PetSmartAt PetSmart, we’re...

  • Retail Store Manager

    3 days ago

    Brantford, Canada Ren's Pets Full time

    Ren’s Pets will accommodate the needs of people with disabilities in the hiring process. Ren’s Pets is here for your pet’s best life. We have the best people, perks and pets! The Store Manager is responsible for supervising the retail team to ensure customers’ needs are met by providing information on pet products and services and overseeing...

  • Acting Store Manager

    7 days ago

    Brantford, Canada Sally Beauty Full time

    SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important...

  • Store Manager Trainee

    4 weeks ago

    Brantford, Canada Dollar Tree, Inc. Full time

    Store Manager Trainee page is loaded## Store Manager Traineelocations: 40268-Brantfordtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-110460At Dollar Tree Canada, we know it’s our people that make us unique. Our growth and success comes from our amazing team, our unbelievable everyday deals, and our commitment to great...

  • Store Manager Trainee

    3 weeks ago

    Brantford, Canada Dollar Tree, Inc. Full time

    Store Manager Trainee page is loaded## Store Manager Traineelocations: 40268-Brantfordtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R- At Dollar Tree Canada, we know it’s our people that make us unique. Our growth and success comes from our amazing team, our unbelievable everyday deals, and our commitment to great customer...

  • Store Manager Trainee

    2 days ago

    Brantford, Canada Dollar Tree, Inc. Full time

    Store Manager Trainee page is loaded## Store Manager Traineelocations: 40268-Brantfordtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-110460At Dollar Tree Canada, we know it’s our people that make us unique. Our growth and success comes from our amazing team, our unbelievable everyday deals, and our commitment to great...

  • Store Manager

    5 days ago

    Brantford, Canada Tirecraft Full time

    **Store Manager**: - Brant Tirecraft, Brantford_ **Tirecraft Ontario** is a proudly Canadian owned and operated expert in tires and automotive services. We are presently seeking a qualified individual to fill the position of Store Manager to oversee employees, support sales and growth, maintain customer relationships, and do day-to-day operational...