Jr Operations Analyst

2 weeks ago

Toronto, Canada IVARI Full time

**Welcome to**_ _**ivari**

Let us introduce ourselves. With 300 employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

At ivari, everyone is welcome It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

**Here’s the job opportunity**

As a Junior Operations Analyst, you will support corporate and operational initiatives including reporting and auditing.

You also will
- Execute testing assignments using prescribed tools and methodology, ensuring test cases are inclusive of all risk requirements, and logged
- Log, report, and update defects as required, and frequently review with project team
- Work cross-functionally to ensure business procedure changes are updated accordingly
- Prioritize work requests based on business impact, and urgency
- Provide high level requirements, transition planning (training, implementation documents), and UAT testing
- Participate in daily Scrums, Sprint planning meetings and reviews
- Support various system platforms, test system changes, and implement warranty items
- Regularly run operational reports and perform data analysis ensuring accuracy
- Assist in gathering evidence to support audits affecting Operations

**What we are looking for**
- Knowledge of the relevant system and query & testing tools (i.e. QC, Winrunner, SQL)
- 1 year of previous testing experience
- 1-2 years of insurance/financial services knowledge
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills
- Excellent interpersonal skills
- College diploma in a related field

**What's in it for you**

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1 But that’s just the beginning. When you join the ivari team you also get
- A fantastic vacation plan and time off
- A pension plan with 100% match by ivari
- Employee savings plan with 75% match to help you save even more
- Flexible and hybrid work arrangements
- Opportunities for professional development
- Recognition programs to cheer you on, motivate and reward
- Wellness programs to keep you healthy and happy

**Who you are**

Someone who enjoys a culture where everyone is genuinely respectful and you can be your authentic self every day. Your contributions and opinions are not only sought, but valued. You know the importance of, and live by, our core values of
- Bringing clarity and focus to your work
- Taking ownership and doing what you say you will
- Remaining flexible
- Collaborating with others

Does this sound like you? We’re looking for great people to join our team

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

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