Call Centre Agent

Job OverviewWe are seeking a motivated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to analyze customer needs...

**Location**: Onsite at the corporate office - 25 De Baets St., Winnipeg **Summary**: Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing...

Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience - ** Work setting**: - Business sector - ** Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services...

**Help us serve 95,000 of Manitoba’s healthcare professionals.** **We are HEB Manitoba, one of the largest pension and benefits plans in the province.** **HEB Manitoba has recently launched a new benefits administration system that provides enhanced centralized services for our members through our new member portal.** **Manager, Member Experience - Call...

**Are you a self-starter with a passion for providing top-tier customer service and support? Are you willing to be a part of a quickly growing, product-oriented company while working remotely from home? Then welcome to HomeBuddy!** **This role is full-time and offers home working flexibility however you must be able to work evenings and weekends from late...

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Answer inquiries and provide information to customers - Record and relay information - Provide basic information to clients and the public - Obtain and process information required to provide services - Answer telephone and relay telephone calls...

**Who we are looking for**: The Victoria Inn is searching for a Reservations Agent (approx. 32-40 hours per **What you will learn**: **Position Summary**: Through the guidance of the Front Desk Manager, support the daily hotel operations by taking guest reservations while providing superior service. Provide assistance to employees from other departments,...

**Summary**: Reporting to the Call Centre Supervisor, our Customer Care Representatives are responsible for following up on customer orders and concerns such as freight, fraud, and various other order issues. Must be flexible and be able to jump in and provide customer service representative coverage as needed. **Availability**: - Must be available to work...

At Bass Pro Shops and Cabela’s, we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and services. Live... Dream... Work the Adventure! **Summary**: Reporting to the Call Centre Supervisor, the Call Centre Employee Support Specialist ("Outfitter Support Specialist", "OSS") is vital to the...

**eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...