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Manager Hardware Asset Management
2 weeks ago
**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**
**Working Arrangement**
Hybrid
**The opportunity**
The Manager of Hardware Asset Management (ITAM) will be responsible for leading the global hardware asset management process and to lead a team of hardware asset management analysts who manage all in scope infrastructure and data center hardware assets. The mandate for this exciting role will focus on the end-to-end lifecycle management of hardware assets from acquisition to decommission. The incumbent will also be responsible for the administration of an agile and efficient process that encompasses planning, budgeting, purchasing, inventory tracking, allocation, refresh, optimization, disposal (ITAD), retirement, capacity planning, maintenance, and support.
The manager of Hardware Asset Management will be an integral part of the IT Asset and Configuration Management Team, ensuring that critical hardware asset details are accurately discovered and populated in the CMDB and are secure and risk free maintaining peak operations and support while in service.
**Responsibilities**:
- Oversee the administration of financial budgets for hardware assets, peripherals, and some server specific software including forecasting and monthly reconciliation
- Co-manage and monitor procurement activities including purchase processes, evaluation, contract adherence, hardware terms and conditions to eliminate risk and exposure
- Identify and capture cost savings and cost avoidance opportunities for renewals, upgrades, software licensing, and services
- Ensure data completeness and quality standards are maintained in the CMDB
- Ensure all activities are compliant with standard reporting requirements and audits
- Build relationships across the organization with Finance, Sourcing, Procurement, Cybersecurity, Technology Governance, and other stakeholders
- Develop, document, implement, and maintain HAM governance processes, procedures, and policies
- Continually drive improvement in the ITAM process
- Define, create, and monitor HAM health reports, dashboards, and other reports that support auditing and compliance of ITAM
- Share best practices, cross-train staff and ensure that key team members are informed of the ITAM processes
**How will you create impact?**
**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
**What we are looking for**
- 8+ years’ experience managing IT assets in a complex, regulated, enterprise-scale environment
- Confident presentation and facilitation skills, strong interpersonal and leadership skills to enable engagement with senior management and stakeholders at all levels
- Ability to create and effectively communicate a strategy for a variety of stakeholders and audiences
- Ability to identify and lead initiatives which develop, implement, and improve processes, procedures, and governance
- Experience collaborating successfully with geographically and culturally diverse cross-functional teams
- Ability to establish and maintain effective working relationships with vendors, third party partners, business units and technology departments across Manulife/John Hancock
- Inclusive, collaborative, self-aware leadership style
**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
**About John Hancock and Manulife**
**Manulife is an Equal Opportunity Employer