Mail and General Services Technician, Sp02

For a description of key terms used on CRA job notices, go to Definitions for job seekers.

**About the job**:
CRA prioritizes diversity and inclusion and is firmly committed to providing a diverse workforce that reflects the population we serve. CRA’s National Employment Equity (EE) Staffing Strategy strives to eliminate EE gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments/staffing actions over six months made through this process.

Key Activities of the job being staffed:

- Receives, verifies, inventories, stores, issues, distributes, ships and disposes of materiel.
- Processes incoming and outgoing mail including counting and recording of all remittances.
- Maintains statistics on incoming and outgoing mail volumes and inputs mail and materiel management data into the Agency corporate administrative system.
- Reports damages, shortages and deterioration of materiel.
- Picks up classified waste from clients and prepares for destruction.
- Dismantles, moves and erects office enclosures and provides basic maintenance, moving, and storage services.
- Operates materiel handling equipment, e.g. motorized or non-motorized forklifts, and drives light and heavy vehicles.
- Provides guidance to Agency clients regarding materiel handling and mail services.

The pools established from this staffing process may be used to staff similar positions.
- Kingston (102-1475 John Counter Boulevard)
- Belleville (11 Station Street)
- Peterborough (1161 Crawford Drive)

Come work for the CRA, one of the Top 100 Employers in Canada

**Who can apply**

Persons living in Canada and Canadian citizens living abroad.

AND eligible veterans and Canadian Forces members

AND individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents.

Qualified members and former members of the Canadian Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

**Essential staffing requirements**

To be eligible, you must meet the following requirements.

**Education**
- A secondary school diploma

**Experience**

You must demonstrate that you meet all of the following experience factors:

- Microsoft Excel (may include but is not limited to transferring/entering data and spreadsheets)
- Microsoft Word (may include but is not limited to transferring/entering data, producing correspondence, and documents)

**AND**
- Experience* working in a mailroom or shipping/receiving environment where the use of material handling equipment was required as a job function.

**AND**
- Experience* providing customer service in mail and general services, or in a clerical and/or administrative support role.
- **Experience** is normally associated with the performance of these functions as part of the major job duties accomplished for a period of 6 cumulative months within the last 3 years.

**Assessment**:
**Essential**
- Performance validation
- Korn Ferry cognitive abilities, and behavioural competencies - Korn Ferry Unsupervised Internet Test

**Asset**
- Employment Equity
- Budgetary considerations
- Duration of appointment
- Start date
- Minimize business disruption

**Conditions of employment**
- Reliability Status
- Willingness to work overtime
- Willingness to travel
- Valid Driver’s license or personal mobility to a degree normally associated with the possession of a driver’s license
- Willingness to work on evenings and/or on weekends
- Capacity to regularly lift objects weighing up to 30kg
- Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
- Physically report to and work from one of the following locations:

- Kingston (102-1475 John Counter Boulevard)
- Belleville (11 Station Street)
- Peterborough (1161 Crawford Drive)

**Want to know more?**:
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

**Contact**:
Name: Recruitment-OR-Finance and Administration / Recrutement-RO-Finances et Administration (CRA/ARC)