Brand Specialist

**Join the ride**

**Position**: Brand Specialist
**Dealership**: Audi Windsor
**Location**: Windsor, Ontario
**Classification**: Full time, onsite, **Immediate Vacancy**
**Salary**:TBD

**Audi Windsor**is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

**Your area of focus.**

**What drives your day-to-day?**
- Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
- Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
- Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
- Present used and new cars through test drives, demonstrations, and dealership walk-throughs
- Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
- Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
- Stay current on required dealer group and manufacturer training
- Other duties as assigned by store leadership

**What are the must-haves**
- Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
- Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
- Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
- Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
- High school diploma or equivalent required, bachelor’s degree preferred
- 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
- Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
- Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan
- OMVIC certification is required for this role (obtained or in process)

**The Perks**:

- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Paid holiday and flex time for full time AutoCanada employees
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

**Can you picture yourself here already?**

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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