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Assistant Store Manager
2 weeks ago
**Assistant Store Manager**
McKee Tirecraft, Innisfil
**Tirecraft**is a proudly Canadian owned and operated expert in tires and automotive services. Looking to lead a team in an industry that keeps the world rolling? As a tire shop manager, you'll be at the helm of more than just rubber and rims — you'll be driving customer satisfaction and team success. From ensuring top-notch service to optimizing operations, every day brings new challenges and opportunities to make an impact. If you're ready to steer your career towards success in a dynamic and fast-paced environment, join us and let's hit the road together **We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.**
**Helping Canadians Get Ahead**
**Benefits**:
- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program (deals deals deals)
- Birthday off with pay
- Endless paid training
- Ministry Certification(s) available
- Future ownership opportunities; Employee Stock Ownership Plan
**Responsibilities**:
- Working with the Store Manager to develop and implement customer service guidelines for in-shop, road, and field service technicians.
- Work with the Store Manager to oversee day-to-day operations.
- Assist with the development of the store’s annual business plan, complete with sales and service margins, expenses, and profit targets.
- Work closely with Service Advisors to oversee sales and service at the front counter, with a strong focus on facilitating the best possible customer experience.
- Work with Store Administrators to ensure invoices of all products and service sales are complete and payments are processed immediately.
- Manage “service call” telephone requests, write up work orders and dispatch Service Technicians accordingly.
- Maintain inventory at prescribed levels and ensure it is stored in a safe and organized fashion.
- Ensure Associates are trained and certified to use all shop equipment. Ensure renewal of such certifications, as required.
- Conduct annual performance reviews with direct reports.
- Continually participate in sales and product training to ensure changes in the marketplace are up to date.
**Qualifications**:
- Previous experience in a leadership position
- Previous experience in retail tire/automotive industry an asset
- Computer literate with knowledge of accounting basics
- Proven ability to grow business revenues and profits
- Proven ability to secure and manage Company assets while achieving Company ROI objectives
- Excellent communication and problem-solving skills
- Ability to provide support and guidance for team members
