Residential Care Worker

**Requisition ID**: 391126

**Position Number**: 20078933

**Posting End Date**: November 5, 2025

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Site**:WRHA Community Health Services - AFM - River Point Center

**Department / Unit**: Mental Health and Addictions Recovery

**Job Stream**: Clinical Support

**Union**: CUPE

**Anticipated Start Date**: 11/17/2025

**FTE**: 1.00

**Anticipated Shift**: Days;Evenings;Weekends

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2080

**Salary**:$20.493, $21.145, $21.798, $22.494, $23.237, $23.979, $24.733

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
The WRHA Mental Health & Addictions Recovery Service provides a range of mental health and addictions services. These services are committed to providing a responsive and inclusive system aimed to restore, promote and maintain well-being for the residents of the Winnipeg Health Region. Reporting to the Mental Health and Addictions Recovery Service Leadership Team, Residential Care Workers provide client and facility support. This includes supporting community day treatment and in-house residential treatment and orientation to those programs. These positions require a commitment to a client-centred philosophy and approach to the development and support of Winnipeg Regional Health Authority (WRHA) programs and client services.

The Residential Care Worker will demonstrate the following:

- Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
- Demonstrate a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
- Commitment to fostering a safe, healthy and nurturing environment for clients.
- Exhibit the ability to respond to client requests in a responsible, timely and flexible manner.
- Demonstrate the ability to consider the needs of clients, other staff persons and the organization when making decisions within the role.
- Demonstrate enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
- Recognize the importance of regular individual and team supervision meetings.
- Demonstrate active listening abilities, is coachable and responds positively to supervision.
- Demonstrate a strong commitment to personal and professional ethics, integrity and responsibility.
- Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
- Demonstrates a commitment to the agency's mission, vision, values, and objectives.
- Knowledge of Recovery as it applies to individuals with mental illness and addictions.

**Experience**:

- Suitable combination of education and experience working in a residential facility mental health and addictions related employment, experience and/or volunteer work.
- Experience working from a client centered perspective.

**Education (Degree/Diploma/Certificate)**:

- Complete high school education, Manitoba standards, required.

**Certification/Licensure/Registration**:

- Valid CPR-C with Automated External Defibrillator (AED) training and First Aid certification are required prior to beginning work.

**Qualifications and Skills**:

- Excellent communication and interpersonal skills.
- Demonstrated ability to work well within an inter-disciplinary team.
- The ability to work within and contribute to a positive team environment.
- An understanding of, and sensitivity to, working with culturally diverse populations is essential.
- Demonstrated knowledge of addictions, mental health and co-occurring disorders.
- Ability to support individuals in building recovery capital
- Fluency in English (the ability to communicate in aboriginal languages, including Ojibwe and Cree, as well as French is considered an asset).
- Preference will be given to those applicants competent in an Indigenous language and/or knowledge of Indigenous customs, traditions and values.

**Physical Requirements**:

- Availability for shift work.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.