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Uhaul Customer Service Representative
2 weeks ago
**Job Overview**
**Duties**
- Provide accurate information regarding products and services.
- Assist customers with order placement, tracking, and returns.
- Resolve customer complaints effectively and efficiently.
- Conduct data entry to maintain accurate customer records.
- Identify opportunities for upselling additional products or services.
- Collaborate with team members to improve customer service processes.
- Maintain a positive attitude while handling challenging situations.
**Skills**
- Strong customer service skills with a focus on satisfaction.
- Excellent communication skills in English; bilingual or multilingual abilities (especially Spanish) are highly desirable.
- Proficient in data entry with attention to detail.
- Ability to analyze customer needs and provide tailored solutions.
- Experience in sales or upselling techniques is a plus.
- Strong phone etiquette and interpersonal skills.
- Ability to work independently as well as part of a team. Join us in delivering outstanding service to our customers while developing your career in a supportive environment
**Job Type**: Part-time
Pay: $15.20-$28.84 per hour
Expected hours: 20 - 30 per week
Work Location: In person
