Bilingual System Administrator

**Job Title**

Bilingual System Administrator

**Vacancy No**

VN8488

**Company Name**

Compugen Inc

**Work Location**

Any location in Québec

**Base Pay Range**

To be discussed during the recruitment process

**Job Details**

**About Compugen**
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen
**Our Culture**
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

**Position: Bilingual System Administrator**
**Location: Quebec (Work from home)**

**Responsibilities**:

- Administrate Windows/Linux/Cloud-based endpoints (servers);
- Create, suspend and erase security account
- Diagnose and resolve outages;
- Administrate disk spaces;
- Support OS-related systems
- Complete complex planned interventions (installations, modifications, etc.)
- Manages communication with the teams on upgrade, new solutions, etc.;
- Follows ITSM ITIL processes for Changes Request, Service requests as well as Incidents and problem management;
- Ensures the documentation and processes are created and kept up to date, leveraging ADIOS² were required;
- Prepares reports for the management as required;
- Must assume on-call duties based on team rotation
- Participate to management roundtable on roadmap and technology evolution
- Perform monitoring of solutions lifecycle (EOS/EOL) to justify refresh of infrastructure and in the event of security vulnerability

Soft Skills & Abilities:

- Bilingual English/French is required
- Capacity to produce technical documentation in a clear and concise manner (Microsoft Visio);
- Ability to implement complex business solutions and taking into account both technical and financial aspects;
- Ability to organize information;
- Rigor and worries to produce quality work;
- Facilitate to negotiate and resolve conflicts in sensitive business contexts;
- Attention to detail in respect of production;
- Make informed decisions based on the elements in place;
- Empower to communicate to an executive level with the various technical and business stakeholders;
- Efficient under pressure;
- Good skills in teamwork;
- Bilingualism (English-French) is required;
Technical Skills and Experience:

- 1-3 years’ experience in supporting infrastructure environment;
- Knowledge of Windows/Linux/Cloud support for Servers
- Knowledge of Microsoft Azure desirable
- Demonstrated Customer Service skills including presenting and/or discussing technical details with clients.
- Experience in the support of infrastructure operations;
- Platform related certifications (i.e. Microsoft MCSE/MCSA, etc.)
- Knowledge in SCCM/SCVMM desirable

**What Compugen Offers You**:

- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Remote work/hybrid work options
- Work/life flexibility

**Equity Statement**

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.

**Découvrez Compugen**

Compugen est le plus grand allié technologique privé au Canada. Nous croyons que pour innover nos industries, transformer nos entreprises, connecter nos communautés et provoquer de réels changements, nous devons voir plus grand, élargir notre portée et agir avec plus d'audace. Grâce à notre expertise, notre curiosité et notre approche collaborative, nous aidons les organisations à créer et offrir des expériences numériques réfléchies et mémorables. Pour nous, c’est ce que ça veut dire de s'appuyer sur la technologie tout en restant centré sur l'humain.
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