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Customer Service Representative

2 weeks ago

Brooks, Canada Frontier Signworks & Safety Full time

**About Us**:
Frontier Signworks & Safety is a locally owned company specializing in custom signage, vehicle graphics, branding, and safety solutions. We’re looking for a friendly, reliable, and organized front-end team member to provide exceptional customer service and help coordinate projects from start to finish.

**What You’ll Do**:

- Greet and assist customers in person and over the phone
- Answer questions and provide guidance on signage, graphics, and safety solutions
- Prepare quotes, invoices, and work orders accurately and efficiently
- Coordinate timelines between departments to ensure jobs are completed on schedule
- Communicate project details and updates with customers and team members
- Assist with order entry, sales, and basic administrative tasks
- Support production, design, or installation teams when workloads shift
- Help maintain a clean, organized, and professional front-end area

**Basic Qualifications**:

- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Attention to detail and accuracy in quoting and documentation
- Team player with a positive attitude
- Willingness to learn and assist across multiple departments
- Experience in customer service, project coordination, or administrative roles is an asset
- Aptitude for design or creative thinking is a plus

**Why You’ll Love It Here**:

- Competitive wages based on experience
- Health benefits and paid time off (after probation period)
- Opportunities for growth and skill development
- A supportive, team-oriented workplace
- Variety in daily work - no two days are the same

**How to Apply**:
Submit your resume through Indeed or directly to:
Learn more at TeamFS.ca

Pay: $17.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person