Part Time Hotel Front Desk Agent/night Auditor

1 week ago

Calgary, Canada Holiday Inn Express & Suites Full time

**The Holiday Inn Express and Suites Calgary University is looking for a Front Desk/ Night Auditor to become part of our team**

**NIGHT AUDITOR/FRONT DESK DUTIES INCLUDE**:

- Posts room charges and taxes to guest accounts.
- Processes guest charges voucher and credit card vouchers.
- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
- Transfer charges and deposits to master accounts.
- Checks to see that all charges are assigned to the appropriate departments.
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
- To verify that all charges posted from the POS Software have reached the correct guest folios and also not missing.
- Prints up and files reservations for the next business day.
- Verifies all account postings and balances.
- Verifies that room rates are correct and posts those rates to guest accounts.
- Monitors the current status of coupon, discount, and other promotional programs.
- Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of operations for management.
- Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
- Prepare of End of day procedure.
- Follow theEnd of Day / Night Audit Checklist
- Must have complete knowledge of emergency procedures.
- Balance the day’s charges, making corrections as necessary.
- Performs wake-up calls.
- Run end of day process in property management software (PMS).
- Understand principles of auditing, balancing, and closing out accounts.
- Knows how to operate PMS, typewriters, and other front office equipment's.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Perform nightly balancing of in-room video and long-distance telephone services
- Understand and knows how to perform check-in and check-out procedures.

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All guests and staff required to wear mask while in hotel

Work Location: One location

  • Night Auditor/front Desk Agent

    3 days ago

    Calgary, Canada Days Inn Calgary NW Full time

    A hotel night audit is a crucial position responsible for overseeing the financial and administrative activities of a hotel during the overnight hours. The primary role of a night auditor is to reconcile and balance the hotel's daily transactions and prepare accurate financial reports for management. Here is a general job description for a hotel night audit...

  • Full-time Front Desk Agent/night Auditor

    2 weeks ago

    Calgary, Canada Days Inn Calgary Airport Full time

    The Days Inn Calgary Airport is looking for a **Full-Time Front Desk Agent/Night Auditor**. - **Please note: You must be legally entitled to work in Canada as the employer does not have a labour market opinion that would support a foreign worker.**_ The **Days Inn Calgary Airport** is part of the award winning d3h Family of hotels. We strive to provide our...

  • Front Desk Agent

    3 days ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent/night Auditor

    2 days ago

    Calgary, Canada Metro Inn Full time

    We are looking for an energetic, motivated, empowered key player to join the Metro Inn Team in Calgary, for the key role of Front Desk/Night Auditor **Duties**: - Deliver exceptional guest experience - Work scheduled overnight shift 11:00pm - 7:00am - Answering telephones - Checking in and checking out guests - Balancing the day’s revenues; Complete...

  • Front Desk Agent/night Auditor

    1 week ago

    Calgary, Canada Comfort Inn Calgary University Full time

    We are looking for an energetic, motivated, empowered key player to join the Metro Inn Team in Calgary, for the key role of Front Desk/Night Auditor **Duties**: - Deliver exceptional guest experience - Work scheduled overnight shift 11:00pm - 7:00am - Answering telephones - Checking in and checking out guests - Balancing the day’s revenues; Complete...

  • Night Auditor/Front Desk Agent

    1 day ago

    Calgary, AB TY K, Canada Staybridge Suites Full time

    OverviewWe are seeking a friendly and professional Auditor to join our hospitality team. This role is vital in creating a welcoming environment for guests and ensuring smooth daily operations at our hotel. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks...

  • Front Desk Agent

    1 week ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Hotel Night Auditor

    3 days ago

    Calgary, Canada Clique Hotels & Resorts Calgary Full time

    Hotel Night Auditor Availability - Friday & Saturday Key Responsibilities: - Verify and balance daily transactions, such as room charges and cash receipts - Audit guest accounts to ensure that charges and credits are accurately posted - Prepare and distribute daily reports to management and other departments - Handle guest inquiries and complaints in a...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent/night Auditor

    1 week ago

    Calgary, Canada Comfort Inn and Suites University Full time

    Our Comfort Inn & Suites University is looking for a new Front Desk Agent to join their team. Duties include guest check in/out, pleasant and courteous guest service, taking reservations, phone answering, transaction accuracy, maintaining cleanliness and assisting in all other departments. Position demands communication/ organizational/ multitasking...