IT Analyst

2 weeks ago

Edmonton, Canada Cadence Solutions Full time

**Company Overview**:
At Cadence Solutions, we are in the business of solution discovery, creation, and technology innovation. We are a different way of doing business, and our clients trust us because we build solutions that solve their technology challenges. Working at Cadence, you'll have the opportunity to collaborate on large-scale projects with global organizations, constantly pushing the limits to produce exceptional results—all while having fun Cadence is more than a great work environment; we are a team of collaborative professionals dedicated to transforming organizations, powered by a supportive work culture at all levels. Do what you do best while growing with some of the best in the industry.

**Position Overview**:
As an Analyst with Cadence Solutions, you will be involved with client projects from initial scoping of the customer engagement through to the final software installation and customer acceptance. You will assist the project manager and the technical consultant in the gathering and defining of client requirements to implement OpenText Content Server. This role is the key liaison between the customer and our technical teams (business analysts, developers, project managers).

**Key Responsibilities**:

- Development of business requirements including folder taxonomy, user and group permissions, records management, workflow processes, and system settings.
- Development of testing scripts, including instructions, and expected outputs.
- Development of change management and training materials to assist the customer with adoption.
- Assist in the configuration, testing, and support of the OpenText Content Server and/or Microsoft SharePoint ECM systems.
- Assist with User Acceptance Testing with internal Cadence personnel and Client personnel.
- Assist with meetings between the customer and the technical team.

**Qualifications**:

- **New Grads Welcome** - Degree or Diploma in related field or a combination of education and relevant work experience
- Prior implementation experience in the IT industry is an asset.
- Must have excellent organizational skills and the ability to prioritize and manage multiple projects and assignments.
- Must have excellent verbal and written communication skills
- Must have excellent presentation skills
- AIIM or ARMA Certifications would be ideal.
- OpenText Content Server, SharePoint or a different ECM software experience would be ideal.

**Why Cadence Solutions?**
- **Inclusive and Collaborative Culture**: We are committed to fostering a culture of diversity and inclusion where all employees feel respected and supported.
- **Career Growth**: Even in a part-time capacity, you will have opportunities for professional development and career advancement as the company grows.
- **Competitive Compensation & Benefits**: We offer a comprehensive benefits package including health and dental insurance, paid time off (including a paid office closure over Christmas), RRSP matching program, on-site parking and more.
- **Innovative Environment**: Work with a talented team in a forward-thinking company that encourages creativity and innovative solutions.

Pay: $55,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

**Location**:

- Edmonton, AB T6E 6E9 (required)

Work Location: In person

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