Cafe Attendant- Altea Active

Company Description
**_
Café Associates are hybrid individuals working in both the Starbucks and Smoothie Bar. Café Associates are coffee and tea enthusiasts who relish in working with people and consistently provide a five star customer service experience to all members and guests. They have a knack for establishing rapport, building relationships and brewing a great cup of java_**

**_ They spread joy and optimism to our members and guests while preparing handcrafted beverages. They promote cafe services and consistently improve member retention by determining guests coffee interests and anticipating their needs, creating genuine moments of connection and exceeding expectations day in and day out. These cheerful customer service masters are passionate about working with people. They get a kick out of making someone’s day a little brighter, whether it be a member, guest or colleague. They are team focused and customer service conscious. _**

**_These multi-taskers are able to jump from preparing handcrafted hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, or teas to working the food line, preparing muffins, bagels etc. to working the cash register, all with seamless transition. They also take great pride in maintaining white glove standards when it comes to the cleanliness of the cafe areas and front lobby. They have accurate and detailed knowledge of all beverages and food items served. They are able to think on their feet and effectively use their resources. If they don’t know the answer, they’ll dig until they find it._**

**Perks**:

- Complimentary individual membership
- Team Member Perks including dining discounts
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities

APPLY HERE

**Job Description**:
**_
Altea Active is thrilled to work with people who love what they do and are passionate about their roles. We believe you’ve got the following talents & spirit:_**
- You’re a Coffee Enthusiast: You have a great appreciation for a freshly brewed, fully flavorful cup of java.
- You’re Approachable: You’re on a first name basis with members and team mates and it’s common for them to stop for a quick chat when they see you bustling about.
- You’re Charismatic: You’ve got the gift of the gab and can talk to anyone about anything. You’re a people person and can easily cultivate positive client relations and retention. You have a friendly and welcoming personality.
- You have Communication Superpowers: You play well with others and have excellent oral and written communication skills. You demonstrate the ability to convey thoughts and express ideas effectively using speech in individual or group situations; attend to and fully comprehend what others are saying.
- You’re Cool Under Pressure: You’re cool, calm and collected in pressured situations, (or when someone hasn’t had their morning java yet).
- You’re Detail Oriented: You cross your T’s and dot your I’s by maintaining client records highly organized with flawless attention to detail. You’re not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
- You’re Efficient & Resourceful: You’re a skilled multi-tasker and can handle juggling various tasks with a smile on your face. You maximize your time by being highly efficient - You’re Fast Paced: You’re on the ball and move at a fast pace and have great physical stamina as many of your working hours will be standing, bending, and moving, which requires good physical stamina and fitness.
- You’re Flexible : You can roll with the punches and positively adapt to change. You’re like Gumby and can remain flexible with working long hours, early mornings, evening and weekends.
- You’re Motivated & Driven: You’re motivated and driven. You take initiative. You identify opportunities and issues, and proactively acts and follows through on work activities to resolve them. You’re going to take ownership of the time you spend with us and truly make a difference.
- You are a Team player: You actively participate and foster an environment that sustains a collaborative approach to working with others. You’re a team player who thrives in a collaborative environment.

APPLY HERE

**Qualifications**:

- At least 1+ year in the food and beverage industry
- 2+ years in the customer service industry
- Experienced and comfortable with working busy shifts
- Friendly, outgoing and dedicated to outstanding customer service
- Tidy and self-disciplined
- Detailed-oriented and passionate about product quality
- Post-secondary education relating to the hospitality, health and fitness industry and additional certifications or workshops relating to customer service are an ass