Sales Associate, Sleep Expert

Sales Associate, Sleep Expert - Full Time Career Opportunity

Escuela Suiza is currently seeking a **Sales Associate, Sleep Expert** for our **Ottawa **store located at **530 West Hunt Club Road.**

As a Sales Associate, Sleep Expert is a designated “expert” in selling Sleep Systems and is responsible for training and coaching other Sales Team members in closing sales in the Bedding department.

**Escuela Suiza is committed to investing in our team members; we offer**:

- Comprehensive benefits plan, educational assistance program and excellent employee discounts;
- Employer Sponsored Retirement Savings Plan;
- Career growth and continuous development;
- Respectful and family-oriented working environment with strong company values
- World class training programs;
- To work at one of Canada’s Best Managed Companies.

**As a Sales Associate, Sleep Expert, you will**:

- Knowledgeable in all aspects of the store’s bedding business and oversees the Bedding Gallery.
- Overall bedding performance within a designated Escuela Suiza location.
- Complete the Dream Destination training.
- Demonstrate ability to execute the Dream Destination approach.
- Assist all guests when a shot called from a Sales Team member.
- Scrimmage the Dream experience sales approach with Sales Team.
- Develop and maintain a prospecting system including outbound calls, leads generated from eCommerce chats, web, telesales, appointments, and walk-in traffic.
- Maintain the visual standards within the Dream Destination.
- Successfully completes the Sleep Science training and certified as a Sleep Expert.
- Sets sales goals for each Sales Professional with the Store Manager.
- Meets or exceeds store established goals for sales volume, margin, Key Performance Indicators (KPIs), close-ratio, and average sale.
- Develops sales plans and strategies with Sales Associates and monitors their progress on performance improvement meetings, close-ratio, average sales, and all KPIs.
- Provides training and coaching to Sales Associates on product knowledge, upcoming promotions, selling skills, and administration.
- Motivates sales team to meet or exceed expectations.
- Recruit, train, coach, and develop Sales Associates.
- Shop the competition regularly.
- Maintain knowledge of pricing, programs, products, and service.
- Demonstrate continual learning and improvement of sales skills by actively engaging in Professional Development programs, manager coaching, and online learning as outlined by store/company.
- Previous supervisory experience in a team environment.
- Proven selling skills, including demonstrating a strong sales approach.
- Able to learn and retain a multitude of products.
- Ability and willingness to work as part of a sales team, assisting others in achieving team goals.
- Able to create, design and coordinate attractive room settings are desirable.
- Excellent verbal communication and interpersonal skills.
- Well-organized, ability to follow through with tasks to completion.
- Excellent coaching and mentoring skills.
- Strong interpersonal skills.
- Demonstrated working knowledge of Microsoft Office products and ability to learn in-house computer programs.
- Must be available to work long hours standing, including days, evenings, and weekends.
- Must be able to lift and move products up to 30 pounds without a lifting device.
- Must be available to take and pass in-house training programs on selling and product knowledge.

**Plan Your Future With Us**

**Salary**: $15.50-$19.94 per hour

Day range:

- Monday to Friday

Shift:

- Morning shift

Ability to commute/relocate:

- Nepean, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: One location