IT Application Analyst

**Position**:IT Application Analyst

**Dept.**:Information Services

**Status**:Full Time (1)

**Site**:2085 Hurontario St, Mississauga

**Role**:PG09( $39.39hr-$49.29hr)

**Posted**:April 24,2025

**Internal Deadline**:May 1,2025

**Key Responsibilities**:

- Proven track record in supporting large-scale healthcare information systems and technology with a focus on high availability and currency of releases.
- Assist in problem management activities.
- Test new systems, version upgrades, interfaces and other system modifications
- Provide technical support as an escalation point for Applications Support team during business hours.
- Participate in the patching of systems.
- Ability to participate in on-call rotation and to work odd or extended hours as required.

**Competencies**:

- Takes ownership, accountability, and responsibility for his/her actions.
- Demonstrates an ability to accept change and manage change effectively.
- Seeks new experiences to develop his/her capabilities.
- Accepts responsibility for one's own performance.
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills.
- Shows a genuine willingness to help others and to share his/her knowledge and experience.
- Demonstrates integrity, humility, maturity, empathy, and a positive attitude.
- Works collaboratively with others to meet goals.
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring.
- Speaks and writes clearly, concisely, and with impact.
- Takes pride in his/her work, balancing quality, capacity and risk.
- Demonstrates critical thinking skills.
- Seeks additional help, opinions, and knowledge (e.g., best practices) from external sources and thought partners.
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems.
- Listens, empathizes, and demonstrates compassion when supporting clients.

**Qualifications & Skills**:

- Successful completion of either a university degree or college diploma in a computer science, health-related discipline or finance
- Three (3) years of recent related experience in hospital clinical and/or Hospital Information Systems/EMR experience
- ITIL and/or PMP certification is an asset.
- Experience with Oracle HR and UKG Scheduling systems would be an asset.
- Clinical professional designations an asset
- Strong analytical skills for troubleshooting incidents and performing root cause analysis.
- Strong documentation and organizational skills
- Ability to analyze data and make recommendations.
- Previous experience completing technical assessments and providing effective recommendations.
- Exceptional multi-tasking, leadership and problem solving abilities
- Where these factors are relatively equal seniority shall govern providing the successful applicant. _
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. _
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. _
- Trillium Health Partners is identified under the French Language Services Act. _