QA Analyst Lead

Do you thrive in a dynamic, innovative environment helping companies achieve (and exceed) their goals?
Do you love sharing your knowledge and working cross-functionally? If so, we have a fantastic opportunity for you to join our team.
Our main office is conveniently located right above the College subway station at Yonge & College. You will be working remotely 4 days per week, coming in to our office one day per week.
Benefits & Compensation
Upon joining the team, you will receive;
- $110,000 - $125,000. Based on experience and skill
- Full medical and dental benefits;
- 4 weeks of paid time off annually;
- An annual training and learning budget for professional development;
- Full-time salaried position, standard business hours, with casual dress;
- Hybrid work environment - remote 4 days a week, in office twice a month.

What you’ll be doing
- Leadership. Provide leadership and guidance to the QA team. Mentor, coach, and train QA engineers to enhance their skills and capabilities.
- Test Planning and Strategy. Develop comprehensive test plans and strategies based on project requirements and specifications. Define testing methodologies, approaches, and metrics to ensure thorough test coverage.
- Test Case Design and Execution. Design, create, and review test cases and test scenarios to validate software functionality. Execute manual and automated tests to identify defects and ensure adherence to quality standards.
- Test Automation. Lead the implementation of test automation frameworks and tools to automate repetitive testing tasks.
- Defect Management. Establish defect management processes, including defect logging, tracking, prioritization, and resolution. Conduct defect triage meetings to prioritize defects based on severity, impact, and urgency.
- Collaboration and Communication. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand requirements and specifications.
- Process Improvement. Continuously evaluate and improve QA processes, methodologies, and best practices. Conduct post-mortem reviews and lessons-learned sessions to identify opportunities for improvement.
- Quality Assurance Metrics and Reporting. Define key quality metrics and KPIs to measure the effectiveness of QA activities. Generate and analyze quality assurance reports and dashboards to provide visibility into testing status and trends.
- Training and Development. Provide training and support to QA team members on testing techniques, tools, and processes. Stay updated on industry trends, best practices, and emerging quality assurance and testing technologies.

**Skills and Requirements**:

- Proven experience (at least 5 years) in a QA leadership role, preferably in a software development environment.
- Strong understanding of software testing methodologies, tools, and techniques.
- Experience with test automation frameworks and tools (e.g., Selenium, Appium, xUnit).
- Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agile development methodologies required.
- Relevant certifications (e.g., ISTQB) are desirable.

**About Condo Control**:
Condo Control is a Canadian company that provides online communication and management software for condominiums, co-ops and HOAs. Condo Control provides a SaaS platform that helps property managers, board members, security, and condo owners communicate quickly and easily. The system is straightforward and user-friendly, and Condo Control uses customer feedback to continuously improve and expand the services we offer.

**Our Values**:
It is important to us that you know what the team values; you will learn more about our values throughout the interview process.
**Quality**: Commitment to delivering software that is both high-quality and user-friendly, tailored to customer needs.
**Communication**: Striving for clear, open, and effective communication in all interactions, both internally and externally.
**Trust**: Dealing honestly and openly with clients, team members, and partners, embodying the treatment they advocate.
**Ownership**: Taking responsibility for problems, viewing them as opportunities for resolution, and adopting a proactive attitude.
**Customer Focus**: Building strong relationships, exceeding expectations, valuing customer feedback, and continuously improving.
Our Process
1. 45-minute phone screener interview with the Senior Director, Software Engineering.
2. Virtual Zoom interview with two members of our team.
3. An in-person interview with senior management
4. A decision is communicated, and an offer is extended.
5. Reference and background checks.