Quality Assurance Editor

7 hours ago

Mississauga, Canada Lifemark Health Group Full time

**Quality Assurance Editor - Permanent Full-time**

**Location**:5945 Airport Rd #335**,**Mississauga, ON**

For over 25 years **AssessMed** has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada**. AssessMed** is a true national provider with strategically located regional offices in BC, Alberta, Ontario, Quebec and the Maritime Provinces.

**Responsibilities**
- Edit reports for grammar, consistency of content, and adherence to AssessMed philosophy and mandate
- Ensure accurate report timelines are reflected in the system
- Ensure reports are sent to the client on time
- Ensure that superior quality expectations are met
- Ensure the timely follow-up and tracking of all QA statuses and reports
- Follow QA protocols for releasing and saving reports
- Offer exceptional customer service when responding to client queries and/or explaining report discrepancies
- Identify issues that will impact on service standards and rectify or escalate those issues
- Other duties as assigned.

**Required Qualifications**
- College or University diploma in a relevant field
- 1-2 years work experience in medical or insurance office
- Exposure to customized databases
- Must be able to assume responsibility for job duties and work independently
- Superlative verbal, written and presentation skills required
- Exceptional organizational and time management skills
- High level of computer proficiency and experience with MS Office

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