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District Manager, Imaging Operations
2 weeks ago
**Department**: Imaging Operations
**Position**: District Manager, Imaging Operations
**Reporting To**: Regional Manager, Imaging Operations
**Level**: N/A
**Workload**_**:_ Administration and Management 90% / On-site equipment support and knowledge 10%
**Full-time**: Yes
**Location**: Alberta, Canada
**Position Summary**:
K'(Prime) Technologies Inc., or K'(Prime), is a global imaging services company based in Calgary, Alberta, and is wholly owned by Nanalysis Scientific Corp. (TSXV: NSCI, OTCQX: NSCIF, FRA: 1N1). K'(Prime)’s business includes chemistry, commercial security, next-generation AI-powered security equipment sales, and airport imaging, such as X-ray and millimeter wave imaging. K'(Prime) offers airport imaging equipment maintenance across all Canadian provinces and territories. We are seeking motivated, problem-solving individuals to join our team of over 130 skilled imaging services technicians, who play a vital role in Canada’s aviation security.
The District Manager, Imaging Operations, is the key leader responsible for overseeing and managing imaging activities within your assigned District. Each district will include at least one (1) Class 1 airport and remote site(s). Your main responsibility is to lead a team of imaging services technicians across various work centres, ensuring the delivery of high-quality technical support and services in line with contractual obligations and expected service levels. In addition to technical oversight, you will handle handling administrative and managerial tasks essential to the district’s success and the overall well-being of the company. District Managers who have technical equipment training must stay current on all technical platforms to perform preventative, corrective, or authorized work as needed; however, this will be on an exceptional basis. Technical training on airport imaging security equipment is not a prerequisite for this role.
Travelling to airports within your district and providing support to other airports in the region and nationally is needed. The District Manager will also provide interim coverage or support for other airports in their district, region, or country as needed.
**Primary Duties**:
**Scheduling Assignments**. Coordinate and manage the scheduling and assignments of Preventive Maintenance (PM) work, ideally two or three quarters in advance. Also, coordinate and schedule Corrective Maintenance (CM) and Authorized Maintenance (AW). Ensure the efficient allocation of resources and adherence to project timelines in line with the company's cost-saving goals.
**Coordinate AW Projects**. Work closely with K’(Prime) Technical Project Advisors, airport stakeholders, and the Canadian Air Transport Security Authority (CATSA) to ensure that PM work and AW Projects are scheduled and coordinated.
**Leave Approval**. Review and pre-approve leave requests to ensure adequate coverage and mínimal disruption to operational workflows. Maintain correct records of approved leaves.
**Ad hoc CM Assignments**. Choose the main contact for dispatching ad-hoc CM assignments. Ensure quick and effective resolution of unforeseen technical issues.
**Equipment Release Requests**. Initiate and coordinate release requests with CATSA, various airport authorities, and security contractors (e.g., GARDA, Allied). Ensure compliance with all regulatory and procedural requirements.
**Update Assignments**. Ensure that Senior Technicians promptly record completed tasks in the system. Maintain exact and up-to-date records of task status for effective tracking and reporting.
**Weekly Parts Order/Replenishment**. Submit or assign requests for consumable parts to the Western Imaging Services Centre (WISC) and/or the Eastern Imaging Services Centre (EISC) weekly, with a Thursday deadline. Monitor and manage inventory levels to ensure a smooth workflow.
**Quality Control (QC) Completed Workorders**. Approve work orders for posting and invoicing, ensuring team members meet or exceed logging and work order standards. Take necessary steps to rectify deficiencies promptly.
**Communication**. Directly engage with Airport Stakeholders, Customers, and Customer Representatives.
**Coaching and Mentoring**. Guide team members in mentoring or coaching. Support the implementation of regional initiatives or pilot programs as directed by the Regional Manager or senior leadership. Provide feedback to regional management and corporate bodies on process improvements, technician training needs, or district-level innovations.
**Performance Review and Evaluation**. Offer constructive feedback on team members' performance, addressing issues promptly and effectively. Support ongoing team growth and development through regular evaluations.
**Employee Discipline and Performance Management**. Escalate unresolved operational challenges, stakeholder disputes, or team performance issues to the Regional Manager for resolution and support. Collaborate with the Regional Manager to
