Director of Organization Effectiveness

**Director of Organization Effectiveness & Change Leadership**:
Mississauga, Canada

Job ID JR0137046

Category Business Process Consultant (Six Sigma), Business & Strategy

Post Date Oct. 08, 2025

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

We are seeking a visionary and strategic leader to serve as Director of Organizational Effectiveness & Change Leadership, responsible for driving enterprise-wide transformation, enabling strategic initiatives, and activating business capabilities across a diverse portfolio of programs and internal stakeholders.

This role partners closely with senior leaders and cross-functional teams to design and implement strategies that enhance organizational agility, performance, and culture. The Director will lead with curiosity and empathy, engaging stakeholders to understand their unique needs and challenges, while delivering high-impact solutions that foster sustainable change.

In addition to strategic oversight, this role is hands-on—producing key deliverables such as change management plans, stakeholder engagement materials, performance dashboards, and visual models. The Director will also oversee organizational systems that promote efficiency, adaptability, and measurable business outcomes, leveraging modern tools including AI-enabled platforms like Microsoft Copilot, Miro, Asana, and Smartsheet.

This position leads a team of internal employees and external partners, managing a budget for professional services and ensuring alignment with organizational priorities.

Specific Responsibilities
- Design and execute strategies that drive organizational effectiveness, change leadership, and business activation.
- Lead the development and implementation of change management plans across strategic initiatives and customer groups.
- Partner with senior leaders to prioritize initiatives, allocate resources, and define success metrics.
- Engage stakeholders with empathy and active listening to uncover insights and co-create solutions.
- Provide coaching and guidance on change management principles, including toolkits, training, and communications.
- Contribute directly to project teams, leading stakeholder engagement, readiness assessments, and communication planning.
- Implement systems and processes that support continuous improvement and business optimization.
- Activate business initiatives through risk mitigation, stakeholder alignment, and performance tracking.
- Foster clarity around services, priorities, and partnerships to support successful change delivery.
- Design scalable systems that enhance collaboration, decision-making, and information flow using tools like Miro, Lucidchart, and Microsoft Planner.
- Define and report on KPIs to measure organizational system effectiveness and business impact.
- Integrate emerging technologies, including AI-powered analytics and collaboration platforms.
- Lead the design of operating models and organizational structures, including visual simulations and scenario planning.
- Build knowledge management systems to capture and share organizational insights and best practices.

Minimum Qualifications
- Bachelor’s degree in Business Administration, Organizational Psychology, or related field; Master’s degree preferred.
- Minimum 10 years of experience in organizational effectiveness, change leadership, strategy realization, and business activation.

Key Competencies
- Proven track record of leading large-scale change initiatives across complex environments.
- Strong leadership and communication skills with the ability to influence senior stakeholders.
- Expertise in organizational design, systems thinking, and performance optimization.
- Proficiency in project management methodologies and tools.
- Experience with digital collaboration platforms and AI-enabled tools.
- Change management certification (e.g., Prosci, ACMP) preferred.
- Strong analytical skills and business acumen.
- Business Mindset: Connects HR and business strategy to improve performance and drive results.
- Culture Transformation: Aligns leadership vision and strategy with values, behaviors, and mindsets.
- Change Management: Builds the case for change, assesses readiness, and leads sustainable transitions.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regu