Taboo Golf Shop Attendant

7 days ago

Gravenhurst, Canada Great Gulf Group Full time

Golf Shop Attendant
Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo Muskoka is hiring Golf Shop Attendants If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you
Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team''.
KEY RESPONSIBILITIES
- Opening and closing the Pro Shop, including nightly reporting and pass along
- Maintain Pro Shop cleanliness and tidiness at all times
- Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
- Attend to the Reservations line, book tee times and answer inquiries
- Deliver excellent customer service in a friendly and professional manner
- Perform all duties in accordance with daily procedures
- Assist members/guests with questions and concerns
- Stay in constant contact with the Outside Services team
- Print cart plates and driving range name plates
- Contribute to the coordination of all member and guest events and functions
- Maintain communications book
- Handle guest complaints in a friendly and professional manner, report complaints to the Director of Golf
- Provide daily sales report to the Director of Golf
- Assist the F&B team when required
- Assist the Outside Services team when required
- All other duties as assigned

REQUIREMENTS AND QUALIFICATIONS
- High school level English communication skills
- Prior experience in golf or front desk operations an asset
- Prior retail experience an asset
- Proficiency with Microsoft Office required
- Excellent public relations skills
- Must excel in customer service
- Proven organizational skills and an attention to detail
- Strong communication skills and a proven ability to work well in a team environment
- Be neat and professional in appearance

PHYSICAL ENVIRONMENT and REQUIREMENTS
- Work under pressure
- Work in a fast-paced environment
- Inside Pro-Shop (and sometimes outside in a variety of weather conditions)
- Must be able to lift 25 LBS
- Long periods of standing on your feet
- Must be willing to work morning shifts, evening shifts, weekends and holidays

BENEFITS OF WORKING AT TABOO MUSKOKA
- Bonus upon completion of your contract*
- $500 for referring fellow team members and earn $ for bringing in business*
- Complimentary 2-night stay (off season)
- Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym
- Staff housing available (located in town of Gravenhurst - short 7kms or 5 mins from the resort)
- Shuttle services to and from staff housing and the resort available
- Potential room for career advancement
- Staff (and friends and family) discounts on meals, rooms, merchandise and golf
- Staff appreciation events and activities
- Employee recognition program
- Employee Wellness Program
- Some conditions apply. Inquire within for more details.

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