Bbw Supervisor Tsawwassen Mills

Description
Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers.
Building High Performing Teams:

- Attract, interview, and retain top talent
- Responsible for leadership tasks as delegated by the store manager
- Provide individual and team performance feedback and recommendations to managers
- Train, coach, reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results and accountability with all associates
- Assist store management in conducting onboarding and continued training of the associate team
- May build schedules to maximize and leverage sales results*

Selling Effectiveness:

- Lead and model the selling and customer experience standards
- Lead selling efforts to meet selling goals during scheduled shifts
- Ensure associates consistently execute to the selling model
- Display expert knowledge of product, company policies and store strategies
- Set the direction and goals for the day/shift when associates arrive for work
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
- Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

- Support replenishment activities that keep the store full and abundant
- Provide leadership or assistance with floorsets, window changes, visual presentation standards, signage placement, etc.
- Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
- Ensure implementation of company selling strategies
- Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:

- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations
- Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

**Qualifications**:

- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Tsawwassen, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)