Ecommerce Account Strategist

7 days ago

Ottawa, Canada Bold Commerce Full time

Who is Bold Commerce?

Bold Commerce makes checkout better, helping brands convert more shoppers in more places. As a leader in the composable commerce space, Bold’s Checkout is the only high-converting, customizable headless solution with built in subscriptions and pricing capabilities, for a checkout without limits.

Named one of Built In Austin’s Best Places to Work, Canada’s Top Employers for Young People, and Manitoba’s Top Employers, we're a dynamic team of Builders who truly care about building the future of ecommerce. We live by the BUILDERS Code, a shared set of practices, beliefs, and values that help shape this remote-first company.

**About the role**

We're seeking an Ecommerce Account Strategist to join our Enterprise Services Team. In this role, you'll play a crucial role in proactively analyzing websites and analytics to create strategies that drive success for our clients websites. Your expertise in Google Analytics or similar web reporting suites and ability to connect data to the user experience will be essential.
- This is a project-based role for 6 months
- This is a remote position

**What you'll do**:

- Conduct full UI/UX and analytic audits for large ecommerce brands
- Create optimization roadmaps that identify areas of improvement for our website and present plans for improvement
- Implement and audit all conversion tracking, tagging, and event triggers
- Implement and manage analytics platforms (primarily Google Tag Manager, Google Analytics, Google Optimizer, or other optimization tools)
- Review and interpret web statistics and transactional data to identify trends, correlations, and user behavior, leading to improved customer experience and purchase paths
- Architect, plan, and manage solutions as part of split testing strategies
- Prepare and present split testing and site performance reports, for clients and internal teams

**What we are looking for**:

- A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our BUILDERS Code
- Minimum 3 years of experience in a similar role in an ecommerce environment
- Experience A/B testingProven client facing abilityPrevious experience interpreting heat, scroll, and click maps
- Ability to explain complex problems and solutions in simple terms
- Experience wireframing and writing small amounts of copy; design and basic web development skills are a plus
- An understanding of common website optimization principles and methodologies
- Ability to efficiently analyze data in Google Analytics; providing context and meaning to website operations and presentation
- Able to juggle multiple projects at a time, while maintaining attention to detail and timelines

Why work at Bold?

Let’s start the conversation

If you think you've got what it takes to be a Builder, we encourage you to apply Show us your authentic self, tell us about a passion project you’re proud of, or leave us inspired by your portfolio. We look forward to getting to know you.

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