Customer Service Representative

2 weeks ago

Hamilton, Canada The Chef Supply Inc. Full time

The Chef Supply is a restaurant equipment and supply dealer. We are looking for a team member who can add value and grow with our business.

The ideal team member is professional, organized and has excellent multitasking and problem-solving skills. Bonus if they have a passion for food and cooking

**Position Responsibilities**:

- Greeting and assisting customers with requests in a friendly and efficient manner
- Providing customers with information on products to ensure a positive customer experience
- Cashing out customers and ensuring data accuracy
- Answering phones and contacting customers and suppliers
- Maintaining customer records and sales history, completing other data entry as needed
- Learning new products and becoming an expert on what The Chef Supply offers
- Completing daily stock maintenance (IE. pricing, signage, cleaning)
- Informing team members of stock outs and completing stock checks
- Other duties as assigned

**Required Qualifications**:

- High School Diploma required
- Ability to work in a fast-paced environment and assist more than one customer at a time
- Must be able to lift 50lbs
- Excellent problem-solving abilities
- Team player with a positive attitude and the ability to adapt to change
- Excellent communication skills, both written and verbal
- Strong computer and phone skills
- Accuracy and attention to detail
- Some Saturday availability is required - we currently have a rotation for Saturdays and require everyone to work one per month.

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Hamilton, ON L8L 1H4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work some Saturdays?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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