Team Leader, Primary Health Care

Why Fraser Health?:
Are you someone who has a real passion for serving others? Are you looking for that job that will allow you to combine your clinical expertise and your proven leadership skills? Do you take responsibility for your own performance and aim to model integrity, resilience and confidence? If you've answered “yes”, then we want you to keep reading We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a
**Full Time Team Leader **to join our Urgent Primary Care Centre in the Fraser East region located in
**Abbotsford, B.C.** If you are seeking a challenge that is equally as rewarding, then this might be the opportunity for you

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Detailed Overview:
Under general administrative direction of the Manager, Clinical Operations, the Team Leader is a key member of the assigned interdisciplinary team, responsible for the planning, organization, direction and growth of staff for the assigned program/service.

Responsibilities includes the development and delivery of services throughout the assigned community programs including supervising staff, program planning, quality improvement initiatives, as well as providing input to leadership regarding allocation of resources, workload, and budgeting.

Coordinates the student placement program and facilitates ongoing education and improvement in quality of clinical practice; promotes and facilitates a trauma-informed approach and evidence-informed practice which includes an emphasis on recovery. Encourages knowledge exchange in day-to day activities; ensures clients are supported in navigating the health care system.

**Responsibilities**:

- Establishes, implements and evaluates the objectives, policies, procedures and standards to meet assigned program goals and objectives in collaboration with the Manager, Clinical Operations.
- Establishes, implements and evaluates standards, quality assurance programs, work methods, procedures and systems, and initiates changes in procedures as required. Evaluates and participates in the development of inter-disciplinary policies and procedures.
- Supervises designated staff by interviewing, selecting, orientating, directing and conducting performance evaluation of department staff; organizes in-service education programs and provides input to disciplining. Participates in the grievance process in consultation with Human Resources and the respective Manager. Manages other staff functions, such as work schedules, approval of vacation and leave of absence requests, as assigned.
- Oversees and/or prepares staff work schedules to ensure efficient use of program staff; may ensure completion of payroll records for staff according to established policies and procedures, as assigned.
- Determines workload measurements and other reports as required. Develops and maintains statistical data related to such items as department activity levels, attendance, leave of absences and performance appraisals. Makes recommendations on how services may be changed or improved to the Manager. Participates in program evaluation as requested.
- Acts as representative for the assigned program and establishes and maintains liaison with related departments, hospitals, community, agencies and associations. Maintains a close working relationship with other departmental personnel. Provides leadership in the development of the profession at the local and regional level.
- Coordinates the supervision and/or assignment of students by ensuring appropriate matching with field instructors, liaising with the university programs and ensuring the proper documentation is in place, supports field instructors in observing the student’s client/family interviews, reviews of documentation and evaluation in accordance with program and university standards.
- Consults with the various programs regarding the impact of social issues on he