Customer Service Agent

5 days ago


Edmonton, Canada Western Drug Distribution Centre Full time

**Job Summary**

**Duties**:

- Answer incoming calls from veterinary hospitals.
- Assist customers with product information, pricing, and availability
- Process orders, product returns efficiently and accurately
- Working knowledge of Agent call center
- Maintain accurate customer records and product order information
- Analyze customer feedback to improve service quality
- Setting up virtual share meetings to educate and train staff members on anything related to the functionality of WDDC website, performing returns, special orders or requests.

**Qualifications**:

- Excellent phone etiquette and communication skills.
- Resourceful, responsive and reliable
- Proficiency in English required
- Strong data entry skills with attention to detail. Microsoft products used (outlook; excel & word)
- Previous experience in **customer service** or in a **veterinary hospital **would be preferred
- Ability to multitask and work in a fast-paced environment

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- RVT: 3 years (preferred)

Work Location: In person

Application deadline: 2024-09-20
Expected start date: 2024-09-23



  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    We are a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is energetic, self driven that are looking for an exciting opportunity to connect with their community! Great hours, supportive staff. No nights! No weekends! Come join our winning team! - Competitive salary and...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional to provide exceptional customer service to our clients. Great hours, supportive staff. Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent, Temporary Part-Time (Edmonton)** Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in Alberta, British Columbia and Saskatchewan EFC offers a diverse range of aviation services to meet the needs of airport users. Our vision is to...

  • Collection Agent

    2 weeks ago


    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a Canadian-based receivables management organization committed to helping individuals with credit challenges through education and support. We pride ourselves on being a forward-thinking employer that offers a supportive, caring, and positive environment for all employees. **Working as a Collection Agent, you...


  • Edmonton, Canada YEG FBO Services Full time

    The Shell AeroCentre is looking for one full-time Customer Service Representative. This position is for a primarily evening shifts ranging from 8-10 hours on Sunday (day Shift) to Thursday. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport. The Customer Service Representative Team Lead (CSR) is...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional. Great hours, supportive staff. No nights! No weekends! Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with cash, prizes and travel...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent - Part-time T3/4** Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our...


  • Edmonton, Canada GAT Airline Ground Support Full time

    Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent, Part-Time (Edmonton)** For over 75 years, Executive Flight Centre Aviation (EFC) has been providing first class services to the aviation fueling and airport services industry. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs...