Customer Service Agent

6 days ago


Edmonton, Canada Western Drug Distribution Centre Full time

**Job Summary**

**Duties**:

- Answer incoming calls from veterinary hospitals.
- Assist customers with product information, pricing, and availability
- Process orders, product returns efficiently and accurately
- Working knowledge of Agent call center
- Maintain accurate customer records and product order information
- Analyze customer feedback to improve service quality
- Setting up virtual share meetings to educate and train staff members on anything related to the functionality of WDDC website, performing returns, special orders or requests.

**Qualifications**:

- Excellent phone etiquette and communication skills.
- Resourceful, responsive and reliable
- Proficiency in English required
- Strong data entry skills with attention to detail. Microsoft products used (outlook; excel & word)
- Previous experience in **customer service** or in a **veterinary hospital **would be preferred
- Ability to multitask and work in a fast-paced environment

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- RVT: 3 years (preferred)

Work Location: In person

Application deadline: 2024-09-20
Expected start date: 2024-09-23



  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    **Benefits**: - Bonus based on performance - Dental insurance - Health insurance - Paid time off We are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting career. **Responsibilities**: - Manage...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional to provide exceptional customer service to our clients. Great hours, supportive staff. Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent, Temporary Part-Time (Edmonton)** Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in Alberta, British Columbia and Saskatchewan EFC offers a diverse range of aviation services to meet the needs of airport users. Our vision is to...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    **Customer Service Agent, Part-Time (Edmonton)** Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our...


  • Edmonton, Canada YEG FBO Services Full time

    The Shell AeroCentre is looking for one full-time Customer Service Representative. This position is for a primarily evening shifts ranging from 8-10 hours on Sunday (day Shift) to Thursday. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport. The Customer Service Representative Team Lead (CSR) is...


  • Edmonton, Canada Daifuku Co Full time

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position...


  • Edmonton, Canada Mandeep S. Dandiwal Desjardins Insurance Agent Full time

    _Are you willing to learn and highly motivated to embark on your insurance career?_ Answering phone calls and handling walk-in clients with their personal insurance needs; primarily focused on sales and service of new and existing customers while cross selling for other insurance products. Desjardins Agent Network has over 470 locations across Canada and...


  • Edmonton, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    We are a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for energetic, self driven professionals who are looking for an exciting opportunity! Great hours, supportive staff. Come join our winning team! - Competitive salary and bonuses - Ongoing promotions with trip incentives - Full health...


  • Edmonton, Canada Executive Flight Centre Group Ltd Full time

    Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all...