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Field Service Technician

2 weeks ago

Lively, Canada ABB Full time

**Field Service Technician**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
Service Operations Manager

**Your role and responsibilities**:

- This role requires strong hands-on power delivery service, technical and mechanical skills, leadership, business acumen and highly effective communication skills. - Test, commission, program, troubleshoot, repair, upgrade, retrofit and install high, medium and low voltage power system equipment. Relay capability, test, commission, troubleshoot, up-grade, retrofit various types of protection and control would be an asset. - Test transformers oil & dry types. - Test, commission, troubleshoot, repair, erect, upgrade, various switchgear and voltage ratings. - Develop service work scopes and assist with estimates for proposal activities. - Schedule and execute jobs on-time and on-budget with world-class quality. - Plan, coordinate, lead and direct activities for self and team to maximize productivity, utiliza-tion and profitability. - Understand customer and market dynamics and implement strategy consistent with ABB ob-jectives. - Reach out to customers to grow service opportunities & suggest recommendations. Work closely with our sales team to maintain, develop and expand customer base. - Identify and implement cost and process improvements and standardization to continuously improve cost productivity.

**Qualifications for the role**:

- 5+ years proven track record servicing some of the above equipment
- Familiarity with environmental protection procedures and basic electrical safety practices
- Make a work site and site activities safe for self and all other members of the site team
- Strong mechanical aptitude and hands-on capability
- Ability to understand documented instructions, procedures and electrical drawings, and develop the same
- Well organized
- Familiar with test equipment and testing procedures for power delivery
- Computer literate
- Excellent English written and oral skills
- Ability to travel locally and nationally 50% of the time, work overtime/weekends and respond to weekend and off-hours service requests as required
- Engineer or Certified Electrical Technologist with 309A Journeyman Electrician certification, with proven experience.
- Ability to work independently and lead a project / work scope / team with a minimum of supervision
- Excellent team player
- Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members
- Entrepreneurial, customer focused with ability to generate work and develop strong customer relations

**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

**More about us**: