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Delivery Driver

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Brampton, Canada Ganjika House Full time

**About Us**:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.
Title
In-Shop Delivery Driver
Reports To
Retail Store Manager
Job Overview
The In-Shop Driver is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely. Additionally, the In-Shop Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times.
Competencies and Requirements
- Personal Insured Vehicle with Commercial Use coverage (or willing to obtain)
- Valid Driver’s License - Full 'G'
- Clean Driver’s Abstract and Clear Criminal Background Check
- A Smart Phone with a data plan and a car charger
- Tech-Friendly (We got some cool apps we need you to learn)
- Fluent in English
- Available Monday-Sunday between 11am-9pm

Essential

**Responsibilities**:

- Loading, transporting, and delivering items to customers in a safe, timely manner.
- Completing deliveries as instructed through training to ensure all customers are satisfied.
- Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Maintaining compliance as it relates to the delivery process outlined in training.
- Professional appearance and conduct.
- Able to effectively communicate with diverse customers and create meaningful connections.
- Strong organizational and time management abilities.
- Able to strike up a conversation with anyone and be a brand ambassador.
- Provide feedback & advice to others while maintaining a collaborative attitude.

Education, Training and Experience
- CannSell Provincial Cannabis Certification
- 3-year Drivers Abstract
- Criminal Record Check
- 1-year minimum delivery or logistics experience

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.