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QA Analyst Ii

2 weeks ago

Montréal, Canada Vertafore Full time

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else - if this sounds like you, then we’d love to hear from you

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

As a Vertafore QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. Our QA Analysts work with our development teams, focusing on providing the best products for our valued customers. This is a fast-paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for.

**Core Requirements and Responsibilities**:
Essential job functions included but are not limited to the following:

- Identifies functional risk and how it applies to test planning and test case creation
- Assesses risk for business/customer impact
- Communicates risks that are not mitigated through testing to Senior QA Analyst
- Provides input on user acceptance criteria
- Prioritizes risk and test cases with review by peers and seniors
- Provides feedback to software engineers on features or changes and usability metrics to enhance the user experience
- Reviews test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
- Writes and checks own test cases for quality and submits test cases for review
- Conducts systems set-up, and maintains test environments (varies by product)
- Completes manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
- Participates in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
- Identifies bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
- Opens bugs based on issues found during testing and troubleshooting
- Contributes to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
- Documents test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
- Provides feedback on, uses, and updates documentation on user stories and work items
- Contribute to test automation scripts
- Other job duties assigned by your manager

**Knowledge, Skills and Abilities**:

- Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
- Ability to manage a broad range of deliverables in an ever-changing environment
- Ability to comprehend documentation clearly and effectively
- Ability to work effectively in a team environment
- Excellent verbal and written communication skills
- Analytical - technical aptitude for developing automation

**Why Vertafore is the place for you**: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition

**Why Vertafore is the place for you**: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:

- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reim