Specialized Youth Supports Manager

**Specialized Youth Supports Manager**Competition #50-25

About Our Opportunity:
Working within the mission, vision, values, and person-centred philosophy of the Agency, the Program Manager is responsible for the management, quality, and supervision of a complex, multi-site portfolio, including managing a youth safe house, pre-employment program, arts program, 2SLGBTIA+ program and overseeing the Reaching Home subsidy program. As a member of the management team, the Program Manager supervises staff members, participates in budgeting, and manages within their budget, as well as fostering relationships with funders and other internal and external parties. The manager will work with colleagues and co-workers in collaboration with key internal and external stakeholders to achieve excellence in client and family-centred care, within a complex multi-site environment that extends to the community. This position is required to work on-call shifts on a scheduled rotation to provide robust program support. It actively supports the Agency’s awareness and goals around diversity and inclusion.

**We Value You
- Benefits**:

- Flexible scheduling
- Three weeks’ vacation for full-time staff
- entitlement increases from there
- Three paid household leave days a year*
- Two paid Wellness Days a year
- Paid sick days
- Two and a half-paid Agency days for full-time staff *
- Five paid days for education leave/year *
- One paid Moving Day/year
- Subsidized professional association annual dues (if applicable)
- A work culture that values transparency, teamwork, learning, fairness and integrity
- (pro-rated for part-time staff)

**Health and Wellness Resources**:

- Generous health/dental benefits after 3 months.
- Three flex benefit options to meet your individualized needs
- Option of psychological/counselling services (up to $1500/year)
- Employee Assistance Plan
- Long Term Disability Plan
- Insurance, Travel insurance, ++

**Pension**: Municipal Pension plan enrollment for eligible employees

**Work Hours**:37.5 hours/ week, Monday to Friday, with some evening and weekend coverage

**Salary**:MGP5 $47.05 - $52.17 per hour

**Location**: Directions Youth Services, 1138 Burrard Street, Vancouver, BC

**Posting End Date**:Posting will remain open until filled.

What do you need to succeed?
- Collaborative Communication, including teamwork & cooperation, interpersonal communication, diversity and cultural agility
- Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning
- Personal Leadership, including influence, initiative, judgment and decision-making, creativity, and innovation
- Commitment to excellence, including results focus, client-centred service, planning and organizing, professional expertise, and technological proficiency

**Education, Training, Experience**
- Relevant Bachelor’s degree from an accredited institution in Social Work, Psychology, or other related field, with 7 years’ experience in the sector, and 5 years’ experience in progressive leadership roles
- Or, an equivalent combination of education, training, and experience
- Master’s Degree is an asset

**Knowledge, Skills, Abilities**
- Awareness of community services, resources, and systems and ability to work with these; competence in working with a multicultural community, prioritizing issues related to diversity and inclusion
- Basic computer literacy with word processing, spreadsheet, and/or database is required for this role.
- Basic accounting skills and familiarity with QuickBooks are an asset
- A committed ability to keep informed about evolving trends and practices, share knowledge, and support staff to integrate innovation into the delivery of quality care/services
- Strong ability to collaborate with internal and external stakeholders to develop, manage, and evaluate clinical programs considering client needs, service delivery interrelationships, and service potential within a complex environment
- Ability to understand available resources for programs and keep quality in the forefront of all resource utilization decisions, providing feedback and detailed analysis on budget variances, and making recommendations for corrective action
- Thorough knowledge of adolescent development, at-risk youth, child welfare system, substance misuse, mental health issues, and trauma-informed practice

**Essential Responsibilities**

**Program Planning and Management**
- Communicate program/unit and budget strategic direction incorporating FSGV’s vision, values, and strategic direction and ensure integration into practice by interdisciplinary team members
- Develop and maintain professional relationships with government agencies and all professional and non-professional groups or individuals involved with the programs, including relevant education bodies and grant funders
- Develop, recommend, implement, and evaluate staffing patterns, rotations, and vacation schedules to ensure sta