Employment and Learning Services Manager

6 days ago


London, Canada ATN Access Inc. Full time

**Job Title: Employment and Learning Services Manager**

**Reports To: Executive Director**

Do you want a chance to make a difference? Do you believe in a community where every person is empowered to grow, discover, and belong? We are seeking a passionate and dedicated Employment and Learning Services Manager to help us fulfill our mission, vision, and strategic plan.

**Who We Are**:
At ATN, we do opportunity differently Focusing on creating community and belonging, we serve people with disabilities and all types of barriers by providing whole-person strength-based supports. Every day we empower people to realize their goals and improve their lives by inspiring, creating, and engaging opportunities for all.

**Who You Are**:
We are looking for someone who can dive in, get to know our organization and processes, and help us grow and evolve. You're a self-starter who can problem solve and prioritize, and you understand the importance of working with a diverse group of people with unique perspectives and experiences.

**What You’ll Do**:
The Employment and Learning Services Manager will be responsible for the oversight of all employment service contracts. This will include maintaining and improving contract performance, submitting required funding reports, and overseeing all budgets.

Responsibilities for this role include but are not limited to:

- Manage all employment and learning related contract performance measures
- Track performance on all deliverables and provide corrective action when appropriate
- Lead and support the Employment Team
- Assist and resolve day-to-day client issues
- Oversee case management workload and staffing
- Conduct weekly meetings
- Complete metrics, monthly and quarterly reports for all contracts
- Review curriculum and content of current programming
- Prepare departmental and organizational budgets and forecasts
- Review and reconcile all operating budgets
- Assist with client and program recruitment
- Maintain a growth and continuous improvement approach to client services

**What Experience You Bring**:

- Intermediate to advanced level Excel and proficiency with Word and Outlook
- Flexible, adaptable, and willing to roll up sleeves to get the job done in a team-oriented culture
- Have exceptional problem solving and analytical skills
- Be organized, self-motivated, committed to quality, detail and results-oriented

**What We Offer**:
You will work in a human-centered workplace built upon a culture that embraces growth and belonging. We offer a flexible work environment and promote work/life balance and employee wellness.

**At ATN, we believe**:

- Everyone matters
- The way we work is as important as the work we do
- Adaptability creates belonging
- Everyone has unique strengths
- We can effect positive change

**We commit to**:

- Care for each other
- Lead with authenticity
- Have fun and enjoy our work
- Tenaciously create opportunities for all
- Dare to be different

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- relevant: 3 years (preferred)

**Location**:

- London, ON N6B 3P8 (required)

Work Location: In person



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