Membership Advisor

1 week ago

Regina, Canada Evolution Fitness MPQ Full time

Job Overview

Evolution Fitness MPQ is recognized as the premier local Gym chain in Regina. Evolution Fitness MPQ is an established and respected local business, that is well involved in the Regina community. We are hiring a talented Telemarketer professional to join our team. If you're excited to be part of a winning team, Evolution Fitness MPQ is a great place to grow your career.
Responsibilities for Telemarketer
- Work with team members on the call floor to meet sales and performance goals
- Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
- Meet or exceed projected weekly and monthly sales goals
- Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
- Accurately document the customer's personal information including phone number, address and other order information
- Persuasively engage the customer in conversation to explain how we add value to their lives and meet their needs
- Ask relevant leading questions to understand the customer's needs and recommend the best package/ membership options
- Follow prepared sales script to provide accurate information about a products price, features and benefits

Qualifications for Telemarketer
- 1+ years of previous experience in customer service or telemarketing preferred
- Able to accept constructive criticism and continually improve sales techniques
- Ability to promote a product or service using persuasive language and techniques
- Fluency in English is essential
- Excellent communication and interpersonal skills
- Experience in a position where meeting sales goals was important indication of performance

**Job Types**: Full-time, Part-time

**Salary**: $13.00-$15.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

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