IT Support Technician

7 days ago


Vaughan, Canada Brattys LLP Full time

We are currently seeking a dedicated, reliable, and hardworking IT professional to fill the position of **Information Technology Support Technician** at our busy law firm. We offer an opportunity to work for an industry-leading company with a competitive compensation and benefits package.

**Duties and Responsibilities**:

- Assisting with existing maintenance and special projects as necessary
- Managing server backups, logs, and other systems
- Answering inquiries from staff regarding software & network issues daily and assisting with troubleshooting
- Managing hardware setup, maintenance, and troubleshooting
- Delivering technical training to new and existing staff on the use of our software

**Qualifications**:

- A combination of relevant knowledge, experience, or technical training
- Knowledge of Microsoft Office suite, Windows 7 & Windows 10
- Knowledge of Windows servers 2008 & 2012
- Understanding of networking concepts (IP address, routers, switches, printers, windows active directory)
- _The following skills are not required for the position but are considered an asset: _
- Knowledge of ghost imaging
- Experience in scripting language, particularly Visual Basic
- Experience with Microsoft Access Database
- Advanced proficiency with formatting in Microsoft Word
- Experience working with Elite/3m Accounting Software
- Experience working with SAP Crystal Reports
- Ability to quickly learn new procedures and software
- Good verbal and written communication skills
- Excellent organization and attention to detail
- Able to multitask and change priorities quickly as business needs dictate
- Demonstrates a professional demeanor, high ethical standards, respect and commitment to service excellence

**_We thank you for your interest in our position_**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday


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