Master 310t Truck Diagnostic Technician

GoRight is a Canadian Company, an innovator in the transportation maintenance industry. For the past 20 years, we have provided our customers with exceptional and transformative fleet maintenance solutions. We believe that working with leading-edge technology in our Service Centres is just as important as being innovators in all areas of our business.
Working at GoRight is more than a career for our people. We are a place that lives our values and are committed to delivering exceptional results to our employees and customers. We take our values seriously and are committed to safety, quality, responsiveness, honesty, integrity, and personal initiative every day.
We are looking for a Master Class 310T Diagnostic Technician who can diagnose a wide variety of equipment and who thrives on mentoring some of the industry’s best and brightest technicians.
The primary responsibility of the position is to perform and oversee safe, quality repairs while mentoring and guiding our apprentices and technicians. Utilizing their vast experience and knowledge in the industry the Expert Class Diagnostic Technicians will contribute to our continuous process improvement to better team and work environment.
WHAT’S IN IT FOR YOU?
- Excellent industry leading pay
- Excellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life Insurance
- RRSP Program including employer contribution match
- RESP & TFSA Program
- Employee Assistance Plan
- Monthly Bonus Program
- Employee Referral Program
- CareerPath - Company paid personal and professional development
- Educational Reimbursement Program
- Leading edge diagnostic equipment
- Mentorship Opportunities
- OEM and other technical training
- Online Training Library
- Daily pay advances if you need pay in advance of your normal pay date
- Annual Boot Allowance
- Annual Tool Allowance
- Afternoon Shift premium
- Specialized work premium
- Afternoon Shift paid lunches with a 4-day work week
- Weekly 50/50 draws
- Appreciation Events
- Service Award Recognition
- Safe, clean, bright, and organized work environment
- Open, inclusive culture
- A great place to work

Service Centre
- Work with Standard Work procedures to identify areas for improvement
- Ensure all work being performed is done following healthy and safety guidelines
- Ability to diagnose our customers’ most challenging technical issues, including aftertreatment systems, engine electrical diagnostics, ABS and TCS diagnostics
- Ensure all equipment is in safe working condition and advise Service Manager of any tools or equipment that require vendor repair or replacement
- Escalate safety concerns to the Service Manager immediately
- Perform engine diagnosis repair on a variety of engines (Volvo/Mack, Cummins, X-15, ISL, PX Series, etc.)
- Maintain open communication with the Foreman through continuous updates and at team huddles
- Monitor jobs to avoid any problems or delays ahead of time
- Monitor, coach and train technicians on standards, productivity and quality of work
- Identify Technician skill levels to gauge supervision intervals
- Monitor job times to completion targets and communicate to Technicians
- Involve Parts Planner immediately in any parts required
- Track and repair tools and equipment that is out of service
- Perform all types of repairs and maintenance to transportation equipment
- Perform all tasks to best practices timelines
- Expertise in after treatment systems, Mitchell One Diagrams/Navigating, Drivetrain/Powertrain (Allison 3000/4000, M-Drive, I-Drive)
- Provide necessary hand tools for job completion
- Perform all types of brake, suspension, air system, electrical and body repairs
- Vast knowledge and experience with diagnosing and repairing Air systems, suspension, hubs and axles, A/C and heating systems, instruments and auxiliary equipment
- Perform government safety inspections
- Ensure all parts and consumables being used are recorded on the work order at time of use
- Always keep work area in standard operating condition, including tools stored in standard locations
- Occasional road service calls for emergency service
- Other work as may be defined

Education and Training
- Grade 12 or equivalent with technical training
- Valid 310T Truck & Coach certification
- 5 years' experience as a licensed 310T Technician
- Certification in 2 of the following required: Cummin Engines, Mack/Volvo Engines or Paccar Engines
- Certification in After Treatment Diagnostics Proficiency: Cummins or Mack/Volvo
- ODP Certification

Skills and Experience
- Certified to perform government inspections: trucks, trailers, tankers
- Able to use large tools
- Experts in truck diagnostic analysis and resolution
- Personal leadership skills
- Experience in a supervisory or managerial role would be an asset
- Willingness and desire to coach and mentor others
- Commitment to personal safety and safety of coworkers.
- Good written and oral communication
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