Patient Services Assistant/call Center Agent

2 weeks ago

Port Hope, Canada Bluewater Imaging Full time

Job Overview: Part-time with Full-time possibility **Duties**: - Answer phones, schedule appointments, check-in patients & process billings. - Foster a collaborative working environment. - Maintain confidentiality as per the clinic policies. Qualifications: - Experience with medical terminology/diagnostic Imaging would be considered an asset. - Recent customer service, or Call Centre experience - Demonstrated working knowledge in Microsoft Word, Excel, Outlook - Strong time management, organizational skills, accuracy and attention to detail - Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility - Demonstrated professionalism and telephone manners - Demonstrated team-based skills and customer oriented approach **Please note that this job description is not exhaustive, and additional duties may be assigned as needed." **Job Type**: Part-time Schedule: - Day shift Work Location: In person

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