Patrol Officer

**Company Description**:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

**Job Summary**:
Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines. This position will be overseen by the Area Manager

**Location**:
Niagara/St. Catharines

**Employment**:
Full Time Afternoon / Weekends

Special Events - As Needed

**Compensation**:
Hourly: $19

**Qualifications**:

- General knowledge of computers/cellular devices
- Valid G license with clean drivers abstract, and ability to provide abstract at time of hire
- Previous experience in parking enforcement or security background would be considered a strong asset
- Criminal check required prior to hire (backcheck completed by Precise Parklink

**Attributes**:

- Must be punctual and self disciplined; considered a self
- starter
- Ability to work and complete tasks with mínimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
- Ability to de-escalate situations should they arise; must be well
- mannered & level headed
- Capable of learning & absorbing training in a quick & efficient manner
- Must be polite with professional attitude
- Positive, friendly, enthusiastic and personable
- Must be punctual and self disciplined
- Strong communication skills
- Bilingualism is a strong asset
- Mechanically inclined able to change a tire and basic automotive ski

**Job Responsibilities / Duties**:

- Review and understand daily scheduled routes prior to dispatching for shift
- Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
- Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
- Follow procedures regarding log sheets/ recording site visits
- Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
- Run plates through enforcement software at applicable sites to confirm registration
- Ensure accuracy in issuing infractions (correct information on ticket)
- Ensure devices are returned as they were taken, and placed back on charging units for next shifts
- Arranging towing of vehicles where applicable, under By-Law regulations
- Ability to work outdoors, within a sheltered garage environment
- Mandatory health & safety training required to be completed upon hire
- Litter pick up and general maintenance of parking equipment
- Other duties as assigned

**Hiring Contact**:
Precise ParkLink is an equal opportunity employer committed to inclusive and barrier-free recruitment, selection processes, and work environments. We are dedicated to ensuring that your needs are fulfilled in accordance with the _Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act (AODA)_. Please reach out to the Human Resources department to ensure that your accessibility needs are appropriately accommodated.

Pay: $19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- RRSP match
- Vision care

Work Location: In person

Application deadline: 2025-09-30