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Retail Associate

2 weeks ago

Rocky View County, Canada Danby Product Ltd. Full time

**Overview**:
The Retail Associate is a critical role within the Retail Department, responsible for supporting day-to-day operations at the Danby Retail Store. This role plays a key part in achieving physical and financial goals, maintaining inventory accuracy, and delivering an exceptional customer experience. The Retail Associate upholds merchandising standards and promotes the Danby brand as a customer ambassador.

**Duties and Responsibilities**:
**1. Customer Service**
- Serve as a brand ambassador by providing exceptional service to visitors and customers.
- Engage with customers to understand their needs and offer product recommendations.
- Handle customer inquiries and feedback professionally and in a timely manner.

**2. Operational Excellence**
- Adhere to company policies, procedures, and guidelines at all times.
- Contribute to the overall cleanliness and maintenance of the store environment.
- Assist with opening and closing procedures, including cash handling and reconciliation.

**3. Inventory Management**
- Conduct regular inventory counts to ensure accurate stock levels.
- Assist with replenishment and organization of merchandise to optimize product availability.
- Monitor inventory levels and report discrepancies or shortages to management.

**4. Merchandising Practices**
- Maintain a visually appealing and organized store layout.
- Participate in the set-up and execution of promotional displays and seasonal campaigns.
- Ensure compliance with established merchandising standards.

**5. Achieve Physical and Financial Goals**
- Work collaboratively with the Retail Manager and Lead to meet or exceed sales targets.
- Contribute to developing and executing sales growth strategies.

**Education, Training, and Qualifications**:

- High school diploma or equivalent, preferred.
- Proven experience in retail sales or customer service, preferred.
- Strong interpersonal and communication skills.
- Basic math skills and proficiency in using point-of-sale (POS) systems.

**Skills and Abilities**:

- Ability to work effectively in a fast-paced warehouse environment and adapt to changing priorities.
- Detail-oriented with excellent organizational skills.
- Flexibility to work evenings, weekends, and holidays as needed.
- Proficiency in MS Office Suite (Excel, PowerPoint, Word).
- Experience with Enterprise Resource Planning (ERP) software.

**Working Conditions**:

- This position requires standing for extended periods.
- Regular data entry is part of daily duties.
- Some lifting and carrying of products weighing up to 100 lbs may be required.

**About Danby**:
Danby was established over 75 years ago with a humble vision of creating truly innovative appliances that would offer big product features for small space living. Like you, we've moved with the times by continually evolving the functionality and innovative features of our products, so not only do they look good, they’re built great too.

Danby’s goal of being the largest compact and specialty appliance company in North America is already being realized. Our strong leadership, creativity and innovation provides us with the tools to ensure future growth for many years to come.

At Danby, it’s not just a job, it’s a career.

Here are some of the reasons why being employed with Danby may be your best career move:

- You will be a part of a company where you can be part of change and really make an impact
- You will have the ability to work with great people who are passionate about our industry.
- You will work for an established company that actually believes in its values and does their best to live them out

Danby is an equal opportunity employer, we are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request in all aspects of the recruitment process.

**Job Type**: Permanent, Full-time

**Pay**: $18.00 per hour

**Benefits**:

- Health care benefits
- On-site parking
- Paid time off
- Store discount
- RRSP matching after 1 year

**Day range**:

- Monday to Friday
- Weekends as needed

**Shift**:

- Day shift

**Experience**:

- Customer Service: 1 year
- Retail Sales: 1 year

**Work Location**:

- In person

**Job Types**: Full-time, Permanent

Pay: $18.00 per hour

Flexible language requirement:

- French not required

Shift:

- Day shift

Work days:

- Monday to Friday
- Weekends as needed

**Experience**:

- customer service: 1 year (required)
- Retail sales: 2 years (required)

Work Location: In person