Field Service Technician

2 weeks ago

Montréal, Canada Arjo Canada Full time

**Empowering careers at ARJO**

**At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?**

**This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.**

**The impact you will have**

As a **Field Service Technician, **you will be responsible for:

- Scheduling and providing preventative maintenance and repair services at healthcare facilities.
- Effectively promoting and sell Arjo service agreements and products.
- Supervising equipment installation and/or performing uncrate and assembly services
- Instructing customer’s personnel in the operation and proper use of the equipment.
- Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
- Maintaining an organized parts inventory in a clean Company vehicle.
- Supporting Rental Operations team with repairs on rental equipment when needed.
- Performing other related duties as assigned.

**The skills you will need**
- Undergraduate degree in a technical discipline or equivalent experience.
- A minimum of three (3) years of field based electromechanical repair and maintenance experience
- A minimum of three (3) years of face to face technical customer service experience
- A minimum of three (3) years of sales and/or promotion of service products experience
- Strong verbal and written communication skills.
- Ability to recommend/promote/sell products and services based on observed client needs.
- Strong diagnostic, troubleshooting and technical repair skills.
- Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

**What we will offer in return**

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a competitive compensation package, health and dental benefits, and pension plan.

**Why diversity matters to us**

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

**About Arjo**

**At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.**

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Language**:

- French (required)
- English (required)

Licence/Certification:

- Driving Licence (required)

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