Travel Consultant

5 days ago

Markham, Canada GLP Worldwide Expedition Travel and Tours Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
**Asset languages**:

- Dutch; Flemish
- Chinese
**Work setting**:

- Office building
**Tasks**:

- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
- Promote sales to existing clients
- Arrange travel, related itineraries and make reservations
**Certificates, licences, memberships, and courses**:

- Travel Industry Council of Ontario (TICO)
**Computer and technology knowledge**:

- MS Office
**Travel bookings**:

- Business travel
- Leisure travel
- Individual travel
- Group travel
- International travel
- Adventure travel
- Cruise ship
**Work conditions and physical capabilities**:

- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Experience**:

- 1 year to less than 2 years

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