Eproctor Specialist

Canadian Police Knowledge Network (CPKN) is one of Canada's most experienced providers of technology-enhanced learning products and services. Specializing in building national learning models, we work across multiple sectors including police and security.

**What We’re Looking For**:
**What You’ll Do**:
The eProctor Specialist will be responsible for:

- Working with clients and test takers to ensure an efficient and effective e-Proctor Canada
- Experience from account creation to exam booking to exam completion.
- Assist in the development and modification of proctor processes.
- Follow and enforce numerous protocols to ensure the safety and validity of the test

environment.
- Greet and check-in test takers.
- Read instructions and time the exam.
- Constantly monitor test takers during exam administration as a visible security presence.
- Maintain a quiet environment conducive to testing.
- Monitor test takers or materials during breaks to ensure constant security of testing

environment.
- Protect the accuracy, integrity, security, and privacy of user data.
- Track feedback and issues. Provide the CPKN team with timely information on trends or

Specific concerns as they relate to the eProctor Canada system.
- Maintain eProctor Canada procedures manual, identify potential gaps, and implement

processes improvements.
- Other duties, as required.
- CPKN thanks all applicants but only those selected for interviews will be contacted._