Art Gallery Receptionist

Reporting to the Art Gallery Director, the Art Gallery Receptionist is a friendly, welcoming, and informative first point of contact with visitors to the Confederation Centre Art Gallery.

Responsibilities include but are not limited to:

- Welcoming visitors to the CCAG with a friendly smile;
- Selling admission tickets or summer passes to visitors;
- Informing visitors of our admission by donation policy as appropriate (for receptionist on Thursday evening in summer);
- Providing information on upcoming events, and programs or direct to website for additional information on educational program registration;
- Providing brief information about the exhibitions on view, providing directions to other parts of the Confederation Centre of the Arts (“the Centre”) and assisting visitors with more general tourism-related questions.
- Redirecting specific enquiries to appropriate staff as needed;
- Answering phone calls and redirecting to staff member as required;
- Encouraging admission by donation for admission by donation hours;
- Selling art books (cash/debit/credit card transactions on handheld terminal);
- Completing daily cash reports and incident reports, if required;
- Maintaining daily visitor stats in Excel spreadsheet;
- Encourage visitors to complete an online visitor survey and encouraging them to tag the gallery [#CCAG] in the social media posts;
- Other duties as required.

In addition to being an extremely organized, detail oriented individual who enjoys interacting with the public, applicants should possess the following qualifications:

- Strong customer service skills and experience;
- Knowledge and interest in visual arts;
- Strong verbal communications skills in English (French speaking would be an asset);
- Proficiency using Microsoft Excel;
- Strong time management and organizational skills, and ability to prioritize and exercise good initiative and judgement;
- Strong interpersonal skills and ability to work well with others;
- Current first aid certificate required or willingness to complete the training.

**Job Types**: Part-time, Casual

Pay: $16.75 per hour

**Benefits**:

- Casual dress
- Company events
- Employee assistance program

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Weekends as needed

**Experience**:

- Microsoft Excel: 1 year (preferred)

Work Location: In person