Manager, Medical Writing Editor

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone - you in?

Job Summary:
Real Chemistry is looking for a Manager, Medical Writing Editor to join our growing team

conversationHEALTH, part of Real Chemistry, leverages SaaS products and consulting in the mission of transforming healthcare from what it is to what it should be. In powering millions of AI conversations, we are helping pharmaceutical and biotech companies reimagine how they engage healthcare Practitioners, patients, and consumers. conversationHEALTH was built to drive engagement, help educate, and support health stakeholders, all of which are critical to ensuring successful health outcomes. Our clients are all Top 30 Pharmaceutical and Biotech companies, and our work is targeted to supporting Enterprise customers globally.

As an integral member of conversationHEALTH, the Manager, Medical Writing Editor is responsible for managing a team of editors and guiding content strategy aimed at healthcare professionals and consumers across different channels, including text and voice (e.g., IVR and voice in browser).

The Manager, Medical Writing Editor ensures the editorial integrity of pieces developed and produced by conversationHealth. The primary function of this role is to assess the grammatical and content accuracy, and that they comply with AMA or other defined style. This individual contributes the fullest extent of their knowledge and understanding toward maintaining the highest levels of quality control.

This role can be remote in the Toronto area.

What you’ll do:
- Deliver the highest quality, regulatory compliant, conversational AI experiences while working with, though are not limited to, conversation designers, conversation writers, and UI & UX designers.- Deliver the highest quality, regulatory compliant, conversational AI experiences while working with, though are not limited to, conversation designers, conversation writers, and UI & UX designers.- Promote a collaborative approach among team members by taking the initiative in establishing and maintaining the flow of communications.- Attend internal and external kickoff meetings for all assigned accounts, aiding with the development of timelines when appropriate and liaising with client regarding all editorial matters.- Approve and ensuring accurate tracking of time spent on each job and entering in time-tracking system.- Keep the reporting manager, VP, Medical Strategy & CUX, abreast of workload/workflow and status of assigned accounts as needed.- Hire, train and manage a team of editors while supporting them on the following:
- 1) Edit the initial round of jobs for all assigned accounts for content as well as for AMA style, client style, rules and regulations (FDA, ABPI, PAAB), grammar, spelling, consistency within the piece and among related pieces within a campaign_- 2) Fact-check as necessary (must have the ability to understand scientific and medical data to ensure copy accurately represents the source from which it was taken)_- 3) Prepare submission documents and ensuring the quality of format and visual quality of layout_- 4) Prepare and submit content for regulatory reviews (PAAB, MLR, etc.)_- 5) Perform all editorial reviews (i.e., initial full-edit through release), including copy edits, fact-checks, and check changes at designated times in the job life cycle_- 6) Create and maintain comprehensive content style guides for all assigned accounts_- 7) Support the creation of business requirements documents_- 8) Assist as a training resource for newer employees_

This position is a perfect fit for you if:
- Our Company values
- _Best Together, Impact-Obsessed, Excellence Expected, Evolve Always_ and
- _Accountability with an “I”_ - really speak to you.- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.- You are proactive, dri