Server/cashier

Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you Read on to learn more about the Server/Cashier opportunity here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive Impact Everyday

OVERVIEW OF POSITION

Server/Cashiers at Impact Kitchen are responsible for executing our high standards of service, and our Server/Cashiers are front and centre: they are the greeter, the person who ensures that guest needs and expectations are exceeded. Server/Cashiers are warm and welcoming, know all of the intricacies of the menu, and assist the guest with the menu questions and order placement. Server/Cashiers also assist with food delivery, keeping customer waters filled, bussing tables, and attending to the overall appearance of the restaurant.

ESSENTIAL DUTIES
- Promptly welcoming guests when they arrive & thanking them for their patronage when they leave
- Assisting guests with food, drink, and nutritional menu inquiries and making helpful menu suggestions based on guest preferences
- Accurately inputting orders through the POS system to ensure smooth transition of orders to the service line, coffee bar and smoothie bar.
- Prioritizing food and beverage delivery by promptly running food to assigned tables to ensure guests are serviced in a timely manner.
- Anticipating customer needs by offering them water and condiments when delivering their meal
- Bussing the restaurant floor, tidying retail products, restocking dishes and glassware, restocking the pastry section, rolling cutlery, conducting washroom checks and tidying, refilling the water station, spot sweeping, wiping of tables, and contributing to the overall cleanliness and superior of upkeep of Impact Kitchen
- During slower periods, support with other team duties

QUALIFICATIONS
- Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting
- Ability to execute and thrive in a fast-paced environment
- Exceptional time management and organizational skills with the ability to multitask when required
- Be able to work in a standing position for extended periods of time
- Availability to work days, evenings, and weekends as business requires
- Preferred but not required: Food Handlers Certification

WHY WORK AT IMPACT?
- Grow with us As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way.
- #TEAMIMPACT Calling all team players We value all of our employees and recognize that we can accomplish so much more when we work together.
- Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness.
- Make an Impact - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community.
- Compensation & Team Perks include:

- Tips shared equally between ALL restaurant employees
- 50% staff discount on Impact Kitchen brand purchases
- Opportunities for Internal Promotion
- Free team events

**Salary**: $15.00-$20.20 per hour

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)