Database/enrolment Associate

**Albert College**

**Title**: Database/Enrolment Associate

**Reports to**: Director of Enrolment Management

**Goals of Enrolment**: To advance the mission of the school through enrolment and retention of students compatible with the mission and core values of Albert College.

**Position**: Responsible for the day to day data management of the Enrolment Office’s database, interpret and analyze data for strategic marketing and recruitment purposes and work as part of a team to assist with recruitment and enrolment, from prior to initial inquiry through to registration and retention.

Database/Enrolment Associate will understand the importance of database integrity and have extensive knowledge and experience with database systems, give meticulous attention to detail, proven analytical experience, be able to interpret and analyze data for strategic marketing and recruitment. The Database/Enrolment Associate should be well-versed in creative marketing, demographic analysis, targeted communication and strategic enrolment management. He/she should take initiative, be able to multi-task in a busy working environment and be concerned with advancing the best interests of the school.

**Specific Duties/Responsibilities/Accountabilities**:
**Recruiting**
- Responsible for overseeing recruitment and enrolment in Asia, from prior to initial inquiry through to registration and retention.

**Data Base Administration**
- Maintain and manage the day-to-day operation and integrity of the enrolment database, while maintaining database standards
- Proficiency with database and statistics essential in organizing and analyzing enrolment information
- Create custom statistical reports, interpret data, analyze results using statistical techniques and provide ongoing reports to enhance recruitment strategies
- Generate all enrolment statistics through our Enrolment Management System
- Liaise regularly with the Advancement Office to ensure that parent and student information is integrated with their database

**Administration**:

- related inserts, equipment and services
- Field incoming telephone calls, ensuring inquiries do not reach a voice mail
- Follow up with all inquiries from specific designated regions
- Schedule and arrange appointments, tours and interviews for the Enrolment Office
- Administer, mark and tabulate admission tests
- Track language testing
- Collaborate and maintain good working partnership with various agents in your specific regions
- Prepare and provide all documents required for student visas and study permits
- Track all enrolment documentation for students in your specific regions, including immigration documents
- Track Summer School registration, including student travel/logistics & liaise directly with the Summer School Director
- Assist in communication between departments, faculty and staff and reinforce good relationships with parents
- Assist with school opening in terms of planning, mailing, signage, and other tasks as required
- Maintain and record all student passport and immigration documents

**Open Houses**
- Assist with all elements of open houses (both virtually and in person) as needed
- Attendance at some events promoting Albert College

**Working Conditions**
- Work is partly desk and telephone oriented, which requires sitting for extended periods, but also involves standing at events, walking tours
- Work involves some evening and weekend events
- There will be some lifting of packages and presentation equipment

**Job Specifications**
- Superior organizational skills and ability to work within deadlines in a multi-task environment
- Work involves liaison with staff, students, alumni and parents

International market and direct competition
- Excellent communication and interpersonal skills for dealing with prospective families, current parents, students, faculty and all Albert constituencies
- Confident in delivering recruitment presentations in small and large group settings
- Adaptability and flexibility in order to deal with unexpected events and ability to balance several ongoing events
- Extensive computer knowledge of EMS/Core database management, word processing, excel spreadsheets, mail and general administrative skills gained through educational training
- Tact, diplomacy and ability to maintain confidentiality
- Must possess a valid driver’s license

**Health & Safety**

Maintain and uphold all of the College’s Health and Safety Policies including but not limited to following safe work procedures, knowing and complying with all the laws and regulations, reporting any injury or illness immediately, reporting unsafe acts and conditions along with the overriding principle of taking reasonable precautions in the circumstances to protect his/herself.
- **Please note**: As is the nature of any position in an organization, each member of the team, including the Database/Enrolment Associate, must be flexible and willing to be called upon to perform other, reasonable, job-re