Medical Editorial

**At Fullscript, we’re not just changing healthcare—we’re making it whole.**

We help **100,000+ healthcare practitioners** support **10 million patients** with a platform that delivers evidence-based health solutions, diagnostic support, and practitioner tools—all in one place.

Healthcare today is disconnected. We’re fixing that. **Fullscript makes it easier for practitioners to treat the whole person, not just symptoms, so patients get the support they need—when they need it.**

We’re building a better way—one where healthcare is connected, complete, and built for impact.

Fullscript Academy is an education platform designed to empower healthcare practitioners with the clinical knowledge and tools they need to deliver whole person care—an evidence-informed approach that addresses physical, emotional, social, and environmental influences on health. We deliver education through a variety of formats, including webinars, podcasts, written articles, and clinical guides.

**The Role**

We’re looking for a seasoned editorial leader and operations strategist to join the Fullscript Academy team as **Medical Editorial & Content Operations** during a 16-month maternity leave coverage. This role is **ultimately accountable for the quality, consistency, and integrity** of all educational content published on our learning platform.

You’ll manage content governance and production systems, **serve as final editor** for high-impact educational content, and guide a cross-functional team of program managers, writers, reviewers, and designers. You’ll also collaborate closely with product, UX, legal, and marketing partners to align content execution with user needs, platform strategy, and regulatory standards.

**What You'll Do**:

- ** Editorial Ownership & Final Review** - Act as the** final editor** for patient and practitioner-facing educational content, ensuring it is **clear, clinically accurate, well-cited, and stylistically consistent.**:

- Uphold standards across both **editorial** and **clinical style guides**, ensuring alignment with brand voice, tone, and medical standards.
- ** Content Standards & Governance -**Own and evolve editorial policies, medical review workflows, legal compliance processes, and publishing checklists.
- Create documentation and tools that support consistent quality across internal and freelance contributors.
- Establish scalable protocols for sourcing, reviewing, and distributing written and multimedia content.
- ** Content Operations Leadership -**Lead a cross-functional content production team, including program managers, writers, copy editors, and media producers.
- Maintain and improve workflows, tooling, and documentation to ensure **on-time, high-quality content delivery**.
- Manage intake, prioritization, and triage of content and education requests from across the business.
- Cross-functional Collaboration - Partner with:

- ** Product Manager** to align on LMS strategy, content prioritization, and user signals.
- ** UX Designers** to contribute to content hierarchy and LMS experience.
- ** Product Marketing Managers** to coordinate content cadence and platform engagement strategy.
- ** Legal reviewers** to ensure all content meets Fullscript’s compliance and quality standards.
- ** Content Platform Migration -**Lead editorial curation and migration of legacy and new content to the new LMS.
- Optimize tagging, taxonomy, and discoverability of content to support a streamlined learner experience.
- ** People & Vendor Management -**Manage direct reports across editorial and content operations.
- Oversee vendor and contractor relationships for medical writing, copyediting, design, and production.
- Administer budgets, contract scope, and resource planning.

**What You Bring**:

- ** 6+ years** in editorial or content leadership, with experience in technical or medical editing.
- Demonstrated ability to act as **final editor** and editorial lead on clinical or technical materials.
- Familiarity with **clinical terminology, citations, and evidence-informed writing**—a background in health or science is a plus.
- Proven success in building and managing **high-performing editorial teams and workflows**.
- Comfortable collaborating across product, design, and legal teams.
- Proficient in **project management and content operations tools** (Asana, Airtable, etc.).
- Experience leading content projects on or for **learning management systems or educational platforms** is an asset.

**What We Offer**:

- Flexible PTO & competitive pay—rest fuels performance.
- RRSP match & stock options—invest in your future.
- Customizable benefits—flexible coverage, paramedical services, and an HSA.
- Fullscript discounts—save on wellness products.
- Continuous learning—training budget + company-wide initiatives.
- Wherever You Work Well—hybrid and remote flexibility.

Why Fullscript?

Great work happens when people are supported, challenged, and inspired. Here, you’ll be part of a team that:

- Values in