Digital Media Specialist

We’re on the hunt for a skilled **Digital Media Specialist** to join our team.

The ideal Digital Media Specialist is responsible for assisting the Media Supervisor with the day-to-day operations of planning, implementing and monitoring our clients’ media campaigns. In collaboration with the Media Team, support the team’s commitment to meeting tight deadlines by assisting in setting up paid media campaigns, developing media plans, and reporting across digital platforms.

**About Us**

The Turn Lab is not your typical creative agency. As consultancy-led problem solvers, we tackle unique challenges with a tailored blend of research, strategy, creative, media, and technology. Think of us as a powerhouse creative lab—fueled by bold ideas, innovation, and the grit that built us from the ground up.

We’re ambitious, thick-skinned, and thrive in a fast-paced environment, always on the lookout for curious, passionate, and solution-driven individuals to join our ranks.

Pride in our work? Absolutely. Excitement about tackling challenges head-on? Always. And if you’re looking to work for a purpose-driven organization that’s a certified B Corporation and 100% carbon-neutral, well, we might just be the perfect fit.

We’re proud to be an equal opportunity employer who values diversity, inclusion, and a sense of humour - because let’s face it, if you’re not having fun while solving tough problems, what’s the point?

**What You’ll Do**

Digital Media Strategy Support
- Manage full media planning cycles (Planning and presenting, buying, executing, analysis and reporting)
- Media Execution: Hands-on media campaign setup across multiple digital paid media channels (including social, programmatic, display, native, video and search) to ensure media is delivered on time with high quality, and campaign performance targets are met or exceeded.
- Create media point of views (POVs).
- Execute digital reporting and trafficking.
- Media Planning/Strategy support.
- Assist with maintaining of campaign budgets and invoices.
- Clear media invoices and flag discrepancies.
- Liaise with external media vendors and agencies.

Collaboration
- Collaborate daily with internal departments (Creative, Accounts and Project Managers) to ensure client needs are fulfilled.
- Cultivate an environment of positivity, results-oriented and client-focused by communicating with others in an open and respectful manner.

Operational Excellence
- Keep abreast of and suggest implementation of industry best practices and trends related to the Agency.
- Follow all agency policy and procedures.

**What You’ll Bring**
- Minimum (2) year as a Media Planner/Buyer.
- Minimum (2) year hands-on experience with paid digital media channel campaign buying and planning, setup, ongoing optimization, measurement & testing.
- Intermediate knowledge of conventional and unconventional digital media buying and acquisition models (CPA, CPC, CPM, CPE).
- Strong computer software skills particularly with Excel and PowerPoint.
- Demonstrated experience digital media software experience an asset.
- Knowledge of third-party ad-servers an asset.
- Detailed oriented, self-motivated and results driven.
- An organizer with strong time management skills who can meet tight deadlines.
- Strong communication and interpersonal skills.
- A collaborator, team oriented and open minded.
- An independent worker who is also is seen as a collaborator and team player.
- Demonstrates accuracy and attention to detail.
- Thrives in fast paced environment

**Why You’ll Love Working with Us**

We’re committed to making work feel rewarding, flexible, and fun
- Competitive Pay & Perks: Industry-benchmarked salary and a stellar benefits package.
- Time to Recharge: Three weeks’ vacation to start, extra-day long weekends and birthday day off.
- Work Your Way: A hybrid work model (2 days on-site/week) and supportive work-life balance.
- Added Bonuses: Paid bike-to-work program and a dog-friendly office.

**How to Apply**

If this opportunity excites you, then we can’t wait to see your resumé and a brief cover letter outlining your relevant experience
- We’re ambitious. We defy the current. We challenge our clients, each other, and anyone who says that a challenge isn’t fun. We value diverse and broad talents, ideas, and approaches._
- We embrace diversity, inclusion, and equity. We value differences and uniqueness. We respect and encourage everyone to share their experiences, thoughts, and views - everyone has a voice at the turn lab._