National Representation Officer

**Division**: Labour Relations

**City**:Ottawa, ON

**Type of position**:Hybrid, shared desk

**Job Term**: Permanent Full-time (35 hours per week)

**Union**: IAM Local Lodge 3011

**Competition**: 24-77

The **Professional Institute of the Public Service of Canada (PIPSC)**, a national union representing over 70,000 professionals and scientists across Canada, is seeking a **National Representation Officer** for its National Policy Office in Ottawa.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities.

**What can I expect to do in this role?**

Under the direction of the Manager, National Policy Office, the National Representation Officer represents and advises the Institute and support members, groups of members, and stewards in accordance with all applicable federal and provincial legislation, collective agreements, policies, directive and guidelines, and employment benefits plans on matters related to national policy. This position advises and represents the Institute and members in formal and informal labour relations issues and processes including third party tribunals, arbitration, grievances, mediation, facilitation, complaints, and conflict coaching. This position develops, promotes and participates in the implementation of Institute positions with respect to national policy and group-wide issues.

**Primary responsibilities**:

- Represent and advise the Institute and support members, groups of members, and stewards in accordance with all applicable federal and provincial legislation, collective agreements, policies, directive and guidelines, and employment benefits plans on matters related to national policy.
- Advise and represent the Institute and members in formal and informal labour relations issues and processes including third party tribunals, arbitration, grievances, mediation, facilitation, complaints, and conflict coaching.
- Develop, promote and participate in the implementation of Institute positions with respect to national policy and group-wide issues.
- Develop templates, materials, communications, tools and resources to support labour relations staff and stewards in addressing individual matters pertaining to national policy and group wide issues.
- May participate and represent the Institute on public service wide labour management committees, national working groups, national committees and other fora.
- Negotiate agreements and settlements on behalf of the Institute, individual members, or groups of members on national labour relations matters.
- Analyze and research jurisprudence, applicable legislation, employer policies, and collective agreements on national policy issues.
- Provide advice, guidance, and information to the Manager and internal and external clients on relevant labour relations topics and sensitive issues.
- Conduct appropriate research and prepare all relevant documentation and individuals for formal proceedings on assigned labour relations case
- Provide advice and assistance to members and stewards who represent the Institute on various formal committees. Participate in the coaching and development of stewards in their roles as representatives and attend meetings when required.
- Conduct or assist in training sessions and promote positive communication, information sharing, and best practices to develop and maintain a qualified steward network.
- Ensure all relevant member case information is created, updated, and maintained in the Institute’s data management systems.
- Contribute to corporate knowledge and communications by providing articles, case summaries, and other related reports with respect to labour relations matters.
- Participate in multi-disciplinary teams assigned to special projects and work collaboratively with employees in other sections.
- May be requested to undertake other related duties as required.

**Knowledge and Experience Requirements**

**Education and experience**:

- A bachelor’s degree in labour relations or a related discipline; and
- Three (3) to five (5) years of relevant experience in labour relations, or
- An equivalent combination of education and experience

**Language requirement**:

- Fluency in both official languages (French and English) is **an asset**

**Skills and experience required**:

- A thorough knowledge of the authorities governing employer / employee relations in the federal public service of Canada and other jurisdiction
- Experience in the labour relations field, in handling complaints and g