Customer Service Associate, Garden Center

3 days ago

Victoria, Canada Lowe's Full time

At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Our expectations**:
The primary function of the Store Seasonal Associate is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise.

**Your role**:

- Garden Center duties include: Watering plants, dead-heading (trimming), merchandising new and wheathered plants, moving or loading block/brick and soil.
- Assist customers with all of their shopping needs including helping customers in the selection, demonstration, preparation and loading of merchandise
- Respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
- Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
- Complete all other duties as assigned

**The qualifications we consider assets**:

- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
- At least 1 year of retail experience as a cashier
- At least 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
- At least 1 year of retail experience
- At least 1 year of experience as a head cashier

**Your benefits of working for Lowe’s Canada**:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A company discount on store merchandise
- A student incentive program
- And much more

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