Guest Experience Ambassador

**Working Title**:Guest Experience Ambassador
**Employment Status**: Full-Time
**Starting Hourly Rate**: 21.50
**Address**:490 rue DE LA GAUCHETIÈRE W Montreal QC H2Z 0B3
**New Hire Schedule**:M-F, 7am to 6pm

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Eurest Dining?** We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

**Job Summary**:
Day-to-day, the Guest Experience Ambassador is an onsite role with no remote responsibilities. This role is part of a team that provides hospitality services to Shopify employees and client ranging from, but not limited to conferencing solutions, concierge service, special events, boardroom bookings, city experiences, restaurant bookings, onsite food and beverage and a general feeling of making everyone feel welcome in Shopify spaces. The role provides a unique blend of hands on service and concierge style service in the innovative atmosphere of a tech company

Now, if you were to come on board as our Guest Experience Ambassador at Shopify, we’d ask you to do the following for us:

- Managing with guest/event check-in, porter services and other concierge roles for all guests
- Receiving Shopify mail and shipments
- Receiving event and merchandise deliveries and act as event manager/manager on duty on event days
- Assisting with food service related duties during meal times and events
- Ensure all refresh kitchens, snack areas and kitchenettes are well stocked, cleaned and maintained at all times
- Helps train new food-service team members
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed
- Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
- Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- Work with staff of other departments to perform job duties and during special events or functions

**About you**:

- Experience as a server or in a dining room setting is an asset
- Attention to detail
- The ability to make decisions
- Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required
- Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required
- Able to work in a fast-paced environment and readily acceptable to change work priorities at any time
- Physical ability to carry out the duties of the position