Medical Office Assistant

2 weeks ago


St Albert, Canada Liberton Family Practice Full time

**Overview**

**Responsibilities**
- Greet patients warmly and assist with check-in and check-out processes.
- Schedule appointments and manage the front desk operations efficiently.
- Maintain accurate patient records using electronic medical records (EMR) systems, such as Telus MedAccess.
- Handle phone calls professionally, addressing patient inquiries and directing calls as necessary.
- Assist in managing medical office tasks, including billing and insurance verification.
- Ensure compliance with health regulations and maintain confidentiality of patient information.
- Support healthcare providers by preparing examination rooms and assisting during procedures when needed.
- Perform administrative duties such as filing, data entry, and maintaining office supplies.

**Skills**
- Proficiency in administrative tasks within a medical office setting.
- Familiarity with electronic medical records (EMR) systems; experience with MedAccess is a plus.
- Strong understanding of medical terminology to communicate effectively with healthcare professionals.
- Excellent organizational skills with attention to detail in managing patient information.
- Ability to operate phone systems and handle multi-line calls efficiently.
- Strong interpersonal skills to provide excellent customer service at the front desk.
- Experience as a medical receptionist or in a similar role is preferred but not required.
- Proficiency in English is required.

Join our team as a Medical Office Assistant and contribute to providing high-quality care in a supportive environment. Your expertise will help us deliver exceptional service to our patients while ensuring the operational efficiency of our practice.

Pay: $18.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you have a certificate/diploma from a recognized Medical Office Assistant program?

**Experience**:

- Medical office: 1 year (preferred)

Work Location: In person



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